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15 June 2017

Embassy Admin Jobs - Community Liaison Officer at British High Commission (BHC)

Job Title:        Community Liaison Officer (CLO)
Organization: British High Commission (BHC)
Duty Station: Kampala, Uganda
Office Notice No.: 05/17 KPL
Starting Monthly Salary: UGX 1636 638.39

About US:
The British High Commission is the diplomatic liaison office that aims to develop and maintain close bilateral relations with Uganda, in accordance with British government policies. The British High Commission is responsible for the political relationship between the UK and Uganda, and we provide advice and guidance on political and governance issues. BHC provides assistance and documentary services to British nationals in Uganda. The UK Trade and Investment Section provides assistance to both British and Ugandan businesses.

Job Summary: The Community Liaison Officer will work closely with Post Management in Kampala for the well-being of all staff at Post, with primary function as advocate for and provision of support to UK-based staff and families (all Government Departments) on family and community issues, principally in the areas of information gathering, welfare and communication. This role would suit someone with experience of living overseas with a diplomatic mission.  It is flexible, fun and offers possibilities for personal development.  As the first person that many diplomats and their partners have contact with at the High Commission, the CLO is in many ways the face of the office.  It is your role to settle people into life in Kampala, help them to navigate a new country and meet their own needs.  You will also play a vital role in the overall life of the BHC. The successful candidate will be good at relating to a range of people, diligent in helping people when asked and offering when not, and customer service focussed.  The role is well suited for someone looking for a flexible working pattern and friendly work environment.

Key Duties and Responsibilities:   
  • Information gathering for UK-based officers and their spouses/partners and families. To include information primarily on spouse/partner employment at Post; children's education (through completion of separate HR School and Nursery Information Sheets of authorised schools at Post); medical facilities (including coordinating visits by the Regional Medical Officer); local employment or training opportunities for spouses/partners; single officer and foreign born spouse/partner issues; recreational facilities; social matters; and completion of DSFA Spouse and Partner Annual Employment Reports as well as cost of living surveys.
  • Welfare at Post: Provision of formal and informal support to officers and families on arrival and throughout their posting. Welcoming all staff on posting/temporary duty/flexible deployment and accompanying families to ensure as smooth an integration as possible into the life of the Post community; following up to check that the settling in process is working; being a source of referral and support where questions, problems and difficulties arise; providing short Post community induction. This will include management of the domestic equipment float in liaison with the Estates Officer.
  • Advocate for UK-based staff and families in addressing issues of importance with Post Management, including as their representative on Post Joint Management Boards, evacuation/contingency planning and housing committees, and as the chief link between Post and the DSFA in London.
  • Tasked with communicating effectively on community and social matters across Post to all staff. The incumbent should update CLO news and information on notice boards.
  • Information management of Post Welcome Pack, CLO homepage on Post’s Intranet/SharePoint site, input to update and review of Post Report and Fact Sheet.

Qualifications, Skills and Experience:
  • The ideal candidate for the British High Commission (BHC) Community Liaison Officer (CLO)  job opportunity should hold a Bachelors/First degree in a relevant field
  • Excellent communication and interpersonal skills; strong IT skills; the ability to act with discretion and be adaptable.
  • Skilled and experienced in Changing and Improving, Leading and Communicating, Collaborating and Partnering, Managing a Quality Service

How to Apply:
All suitably qualified and interested candidates who wish to join the British High Commission in the aforementioned capacity should apply by clicking on the link below.


Deadline: 22nd June 2017

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