Job Title: Project Data Officer (Re-advertised) Organisation: DGB Duty Station: Hoima,…
5 Entry Level Diploma Field Intelligence Supervisor Job Opportunities – Tugende
Organisation: Tugende
Duty Station: Kampala (2) ,
Mbarara, Jinja, and Mbale, Uganda
Mbarara, Jinja, and Mbale, Uganda
Reports to: Branch
Coordinator
Coordinator
About US:
Tugende is a for-profit social enterprise that helps motorcycle taxi
drivers in Uganda own their own motorcycles via a fair, transparent
lease-to-own model instead of renting indefinitely. Ownership significantly
increases income, job security and road safety. Across Uganda and many other
emerging markets, motorcycles help drive the economy, mitigate traffic jams and
bad roads, and offer hundreds of thousands of jobs for those with little formal
education. Tugende is proving that millions of self-employed entrepreneurs can
receive credit to own the equipment they use to provide for their families,
even without credit histories, collateral, and in industries considered high
risk by traditional lenders. We currently serve over 3,818 customers in
Kampala, Mbarara, Jinja, and Mbale. We plan to expand to at least 10 locations
in Uganda over the next 1-2 years and then to regional neighbours which may
include Rwanda, Kenya, Tanzania and South Sudan.
drivers in Uganda own their own motorcycles via a fair, transparent
lease-to-own model instead of renting indefinitely. Ownership significantly
increases income, job security and road safety. Across Uganda and many other
emerging markets, motorcycles help drive the economy, mitigate traffic jams and
bad roads, and offer hundreds of thousands of jobs for those with little formal
education. Tugende is proving that millions of self-employed entrepreneurs can
receive credit to own the equipment they use to provide for their families,
even without credit histories, collateral, and in industries considered high
risk by traditional lenders. We currently serve over 3,818 customers in
Kampala, Mbarara, Jinja, and Mbale. We plan to expand to at least 10 locations
in Uganda over the next 1-2 years and then to regional neighbours which may
include Rwanda, Kenya, Tanzania and South Sudan.
Job Summary: The Field
Intelligence Supervisor will undertake surveillance and protection of Tugende
motorcycles in the branch they are assigned. The incumbent will play an
integral role in the operations of Tugende. The Field Intelligence Supervisors
will serve as the main point of contact between Tugende and clients who have
any motorcycle security issues. The goal is to help Tugende in maintaining
excellent working conditions by keeping our assets (motorcycles and customers)
safe and problem free. Creating a secure work environment for our staff and
customers is of utmost importance to Tugende. As a Field Intelligence
Supervisor, you will be responsible for minimizing theft, vandalism and any
other suspicious or criminal behavior, working closely with relevant law
enforcement authorities. The incumebent will also be a key point of contact for
customers who have security challenges, and respect, customer dignity and
professionalism are key attributes.
Intelligence Supervisor will undertake surveillance and protection of Tugende
motorcycles in the branch they are assigned. The incumbent will play an
integral role in the operations of Tugende. The Field Intelligence Supervisors
will serve as the main point of contact between Tugende and clients who have
any motorcycle security issues. The goal is to help Tugende in maintaining
excellent working conditions by keeping our assets (motorcycles and customers)
safe and problem free. Creating a secure work environment for our staff and
customers is of utmost importance to Tugende. As a Field Intelligence
Supervisor, you will be responsible for minimizing theft, vandalism and any
other suspicious or criminal behavior, working closely with relevant law
enforcement authorities. The incumebent will also be a key point of contact for
customers who have security challenges, and respect, customer dignity and
professionalism are key attributes.
Key Duties and
Responsibilities:
Responsibilities:
Operations Support:
- Ensure all security issues of the clients
have been dealt with in a timely manner and with integrity - Support the field team in coordinating
Collection and Recovery operations - Ensure all field operations conducted by
the Field Officers are managed effectively & with safety & care - Coordinate all security related measures
for Tugende, including making reports and follow ups with police and other
authorities - Maintain proper record keeping and timely
reporting on any security and safety threats to the company. - Ensure safe custody of all company
property/assets at all times. - Guide the company on all security related
matters both internally and externally as well as participate in taking
corrective/preventive actions on such matters. - Oversee the day and night time security
guards - Actively participate in security trainings
Qualifications, Skills and
Experience:
Experience:
- The ideal candidate for the Field
Intelligence Supervisor job opportunity should preferably hold a Diploma - Relevant training in security from
recognised institution - Proficiency in multiple local languages
will be an added advantage - Energetic and with good communication and
interpersonal skills - Possess these Values: Integrity;- Empathy,
Teamwork, Solutions Oriented and Always growing. - Strong problem solving skills
- Show commitment for the job and working
with Tugende team - Able to handle sensitive information
professionally and confidentially - Ability to quickly analyze information and
take informed decisions - Good risk assessment skills
- Ability to build strong professional
network - Able to work quickly under pressure
without supervision - Strong emotional intelligence
- Good customer experience and able to deal
with difficult clients - Motorcycle riding proficiency with
willingness to quickly develop into expert status - Nice to haves
- Strong written and spoken English, and at
least conversational Luganda - Learn how to cope in a fast paced, people
based environment. - Ability to network with relevant business
related parties such as police or local authorities - Communication, Interpersonal, Multitasking
and Planning skills that are useful and transferable to so many jobs
within Tugende and other organizations
Job Benefits:
- Hours and Compensation: This
position is for a full-time employee who can take on additional
responsibilities as new tasks and projects come up. Compensation will
be determined based on
experience and commitment - Meaningful Work: Tugende’s work
gives entrepreneurs the tools to earn a living for themselves and their
families. We are changing the face of the boda industry in Uganda, and
proving that young men with little education can take on the
responsibility of financing a significant asset and earning a liveable
wage. Help be part of this movement! - Great Team: Tugende has a
smart, fun, and growing team of 94 staff and growing. We take our work
seriously, but love to joke and have fun. We regularly have fully-paid,
voluntary team outings, as well as fun parties for our clients. Our
headquarters are in Kampala, and we also have offices in Eastern and
Western Uganda.
How to Apply:
All suitably qualified and interested candidates are encouraged to
apply online at the link below.
apply online at the link below.
Deadline: 16th June 2017
by 6:00pm
by 6:00pm
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