Relationship Manager Institutional Banking Job Placement – NC Bank

Organisation: NC Bank
Duty Station: Kampala,
Uganda
Reports to: Head of
Institutional Banking
About NC Bank:
NC Bank Uganda Limited was incorporated in Uganda on 8th August 2011
and approved as a Commercial Bank (Class 1) by Bank of Uganda on 8th February
2012. The Bank is authorized to carry out financial services business as
defined in the FI Act 2004 and Finance and Operating Leases. NIC Bank started
operations on 1st June 2012 and its authorized place of business is plot 4/6
Nakasero Road on Rwenzori Towers. The Bank is a fully owned by NIC Bank Limited
in Kenya.
Job Summary: The
Relationship Manager Institutional Banking will be tasked with the growth of liabilities
as per set targets and manage allocated relationships within agreed parameters.
Key Duties and
Responsibilities:  
Relationship Management:
  • Ascertain
    that all relevant documentation required for Institutional Banking
    accounts is obtained.
  • Ensure
    all bank interest charges/waivers and other set Institutional Banking
    parameters are duly implemented in the system.
  • Ensure
    no relationship lapses on assigned accounts.
  • Support
    client confidence through solid delivery of expected benefits such as
    cost-efficient finance, improved efficiency of financial administration
    and reliability of required service standards support client
    confidence.
  • Support
    in the development/deepening of existing business relationships and
    increase profitability/customer wallet size.
  • Ensure
    24 hour maximum turnaround time in resolving customer queries and issues.
Budget/Financial Goals:
  • The
    jobholder will grow Institutional Banking customer base and business
    volumes as per agreed targets.
  • Generate
    and improve profitability on a portfolio of new customer relations.
  • Cross
    sell Bank products and services.
  • Ensure
    that applied credit interest rates are minimal or managed within
    guidelines and limits set by the Bank and in adherence to regulatory
    requirements.
Research:
  • Develop
    an intimate understanding of the client and their industry/business,
    analyse their modus operandi, management practices, judgement of
    various influential decision makers and market conditions affecting the
    long-term viability of the company/institution and its sector.
  • In-depth
    understanding of financial service trends and Institutional Banking
    practice both nationally and internationally.
  • Identify
    barriers to business growth and sustainability that emanate from service
    dissatisfaction and competition from other service and product providers
    (market intelligence).
  • Awareness
    and intimate understanding of the activities of the traditional and
    non-traditional competitors and the impact on our Institutional Banking
    client relationships.
Personal Development/ Staff Management:
  • Familiarize
    one-self with all the Bank products and services.
  • Ensure
    departmental meeting attendance.
  • Regularly
    review performance against agreed objectives.
  • The
    incumbent will identify skills gaps and bring them to the supervisors’
    attention.
  • Maintain
    consistent and cohesive team work with colleagues within the
    department and bank wide.
Qualifications, Skills and
Experience:
  • The ideal candidate for the NC Bank
    Relationship Manager Institutional Banking job opportunity must hold a
    good Commerce degree or
    equivalent.
  • Possession
    of an MBA would be an added advantage.
  • Professional Qualifications: Associate of the Uganda Institute of
    Bankers (UIB), Associate of the Chartered Institute of Bankers
    (ACIB) will be an added advantage.
  • At least three years’ experience in main-stream banking operations/service
    delivery.
  • A
    minimum of two years’ experience in sales/marketing of financial products
    and services, preferably Institutional Banking.
  • Financial
    analysis skills
  • Analytical
    business and investment appraisal Skills
  • Good
    technology skills
  • Industry
    knowledge
  • Goal-driven
    and results oriented
  • Personal
    Ethics
  • Excellent
    communication skills
  • Good
    interpersonal skills
  • Proactive
    Initiator
  • High
    level of energy
How to Apply:
All suitably qualified and interested candidates should send their
applications together with fully updated CVs indicating three professional
references, copies of academic transcripts and testimonials via E-mail to:
HR@NC-bank.com
NB: Only short listed
candidates shall be contacted.
Deadline: 26th May
2017
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