Job Title: Country Manager
Organization: Balloon Ventures (BV)
Duty Station: Jinja or Mbale, Uganda
Reports to: UK Programme Manager
Balloon Ventures (BV) is a rapidly growing UK based social enterprise founded in 2011. We run enterprise programmes in Africa and Asia that provide training and funding to entrepreneurs for the entire business journey. Balloon’s mission … is to create a world where potential is realised through building sustainable local businesses. We do this by utilising the skills of committed international and local volunteers to provide continued support and funding to help micro-entrepreneurs grow into SMEs.
Job Summary: The Country Manager is mainly responsible for the successful delivery of all BV programmes in Uganda, including responsibility for staff management and staff performance, financial management, quality assurance, and volunteer safety and security.
Key Duties and Responsibilities:
· Ensure that Programme Co-ordinators are fully prepared with all the resources needed to execute well-planned and successful programmes.
· Carry out weekly one-to-one meetings with Programme Co-ordinators; confirm that tasks outlined in the delivery manual are completed to a high standard.
· Create and implement performance appraisal system for all Ugandan staff; reward and build on good performance, identify and address poor performance before it substantially disrupts quality.
Programme delivery and programme reporting:
· Pro-actively seek ways to improve programme quality and increase efficiencies; work with UK Programme Manager to explore viability and implementation options.
· Take broad view of BV’s work in Uganda, allocating and shifting resources (e.g. staff time) to meet country-wide objectives.
· The jobholder will sesign and deliver annual staff workshop in Uganda, working with UK office to build consistency of approach and standards across all locations.
· Track use of BV’s insurance policy by volunteers across Uganda and share information about claims with the UK office in a timely manner.
· Roll-out programme updates and innovations from the UK office to all Uganda locations.
· Prepare and submit weekly reports to the UK Programme Manager outlining the progress of all Ugandan programmes based on BV key performance indicators.
· Provide cover for Programme Co-ordinators where necessary.
· Responsible for achievement of all finance tasks, either directly or through the appointment of well qualified and experienced staff, as workload determines.
· Oversee programme budgets, overhead budgets and weekly cash flow requirements.
· Make day to day payments, monitor spend and reconcile to bank statements.
· Ensure all petty cash allocated to staff members is properly accounted for.
· Drive value for money in every purchase.
· Minimise the use of cash by using mobile money services and other payment mechanisms.
· Prepare and submit monthly financial performance reports to the UK Finance Manager.
· Adopt robust accounting practices in delivery of all financial tasks.
· Manage SACCO payments and distribution of loans.
· Regularly monitor SACCO performance and ensure loan repayment rates are high.
· Achieve regular and reliable reporting from SACCO partners.
· Respond to all regulatory requirements, including those relating to the Ugandan government tax system.
Safety, Security and Medical:
· Collect, file and share all incident reports from Ugandan programme locations; identify and flag up incident trends.
· Ensure that community level risk assessments are of good quality and that adequate and proportional mitigation strategies are in place.
· Chair the Uganda Incident Management Team, taking overall responsibility for incountry critical and crisis management responses.
· Seek out opportunities to develop organisational capacity to manage safety, security and medical incidents (e.g. through training opportunities or partnerships).
· Support Programme Co-ordinators to manage safety, security and medical incidents and oversee performance reviews to understand and learn from responses.
· Continuously assess safety, security and medical situations across Uganda, monitoring alerts provided through BV’s security advisors.
· Notify the UK office of changes to the safety, security and medical situation in Uganda that might affect the threat level to BV volunteers and staff.
· Call the Global Crisis Management Team in response to emergency incidents.
· Carry out annual security training delivered by BV’s International Security Manager.
· Assume out of hours’ responsibility for the Uganda emergency phone, in accordance with BV’s rota system (normally one week in every 4).
· Deliver all tasks and activities in line with BV’s quality assurance framework.
· Complete quality assurance audits conducted by BV UK office and other external agencies.
· Undertake other duties as required by the UK Programme Manager
· Operate cooperatively and flexibly with colleagues in the organisation
Qualifications, Skills and Experience:
· The applicant must have two years’ experience of working on NGO programmes with young people, ideally youth volunteers
· Two or more years’ experience of creating and managing teams in a professional setting
· Previous experience of financial management and understand the basis of sound accounting and audit
· Prior exposure and experience in conducting risk assessments and designing mitigation strategies
· Previous exposure and experience in delivering responses to safety and security incidents
· Computer literacy i.e. working knowledge of Excel and Microsoft Office
· High level of numeracy and written and spoken English
· Strong work ethic and a careful attention to detail
· Have a habit of meeting deadlines, working with minimal supervision
· Proven ability to be calm and work under pressure
· Highly persuasive, confident and able to negotiate good value for money deals for the organisation
· Be trustworthy and honest - BV has a zero tolerance policy on bribery or corruption
· Be able to create a strong and wide network of contacts and community supporters
· Highly committed to the protection of vulnerable young people, with an understanding of appropriate adjustments and responses that prioritise their needs.
· Previous experience running a business and/or have received training in this enterprise or entrepreneurship
· Prior experience working closely with SACCOs or micro-finance institutions
· Previous experience working cross-culturally, with people from outside of East Africa
How to Apply:
All candidates are encouraged to Email a cover letter describing how you meet our criteria and a CV to: firstname.lastname@example.org. Please include “BV Country Manager application” in the email subject line.
Deadline: 18th November 2016
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