The Ugandan Jobline

• United States Agency for International Development
  (USAID)
• Centers for Disease Control (CDC)
• Peace Corps 

• Upon request, prepares executive
  correspondence to include first person notes to the President, Prime
  Minister, Ministers, and Chiefs of Mission for the Ambassador/Chargé’s
  signature; drafts official and social routine correspondence to include
  thank you notes, regret letters, condolence messages for the
  Ambassador/Chargé’s signature from dictated material, as well as from
  brief oral or written instructions.
• Provides internal logistical support for the
  Front Office in coordination of conference rooms for events and meetings,
  escorting VIPs to see the Ambassador / Chargé / DCM to the Front Office,
  and coordination with the RSO office on visitor’s access through
  eServices.
• Responds on behalf of Ambassador/Chargé/DCM
  for all official invitations from the Government of Uganda, the diplomatic
  community, and local business contacts.
• Coordinates information as needed between the
  Front Office, and the Ambassador/DCM chauffeurs on a daily basis regarding
  their day-to-day assignments and schedules.
• Supports the Front Office with the completion
  of representational event vouchers.
• Makes reservations at restaurant venues for
  official meetings.
• On occasion, provides translation from
  Luganda to English when required on a wide variety of incoming material,
  paying particular attention to the intended meaning versus the written
  word.
• Guide on local customs, holidays, religious
  observations and practices, ceremonies, protocol and social usage,
  commemoration of special events and congratulatory messages.  Alert the Ambassador and other Embassy
  Officers to prospective events and provide advice and recommendations
  concerning Embassy practice and related protocol issues.  Coordinate the purchase of appropriate
  wreaths and flower bouquets for commemorative ceremonies.
• Supports the Front Office with Ambassador or
  Chargé’s arrival and departure to/from Uganda.
• May assist American officials by providing
  information gathering, research, reporting and related services in the
  field of political reporting.  May
  review daily press, TV and radio broadcast to determine which news are of
  significant importance to be brought to the attention of the front office
  preparing either brief summary or translation.

• Serves as the Special Events Coordinator for
  U.S. Independence Day reception, holiday events, and other official social
  events for Ambassador/Chargé/DCM. 
  With Front Office guidance, devises seating arrangements and prints
  seating cards for official events.
• Offer technical support for official
  representational events and coordinate closely with control officers of
  all agencies and sections, with official residence staff and with the
  Front Office.  Attends social
  functions to provide assistance on protocol matters and introductions as
  required. 
• Work in close coordination with the Front
  Office and Management section, updates and maintains the Front Office
  gratuities list, and works with Motor pool for distribution of annual
  greetings.
• Supervises protocol assistant when developing
  guests lists with correct name/title/address/contact information for
  official functions; designing and printing invitation cards and labels;
  dispatching invitations at the appropriate time in coordination with Motor
  pool office; following up on acceptances and regrets including dietary
  preferences of guests; and monitoring and providing guest estimates to the
  Front Office. 

• Schedule meetings with high level government
  officials, other diplomatic missions, and other important local community
  members for the Ambassador/Chargé/DCM at the Embassy. This includes
  reconfirming appointments, getting directions and travel times, passing
  up-to-the minute schedules and information to the drivers, monitoring
  traffic and security updates impacting on these movements. 
• The incumbent handles highly sensitive
  information that includes access to the online calendars of
  Ambassador/Chargé/DCM.  Handles and
  screens directed callers seeking appointments with the Ambassador, Chargé,
  or DCM, provides background on the caller if possible, makes
  recommendations, and coordinates visitor’s access through the Regional
  Security Officer for clearance and escorting.

• Works with and supervises protocol assistant
  to maintain and update a Front Office Master Contact Directory to include
  Government Officials, Third Country Chiefs of Missions, and all other key
  political and social contacts of the Embassy, including all PAs,
  Ministries, diplomatic missions and international organizations and
  diplomatic community orders of precedence.
• Work in liaison with and supervise Protocol
  Assistant to maintain Contact Management Database (CMD) or other contact
  database to ensure that information is current, standardized, and
  duplicate contacts are removed.  As
  CMD superusers, Protocol Specialist and Assistant will regularly provide
  training to other CMD users to encourage standardization of entries and
  reduce duplications.
• Provides contact information to the Front
  Office or other sections within the Mission as requested.

• Supervises protocol assistant when drafting
  and maintaining diplomatic notes; dispatching originals to the Ministry of
  Foreign Affairs in coordination with Motorpool.
• Communicates with host government representatives
  and other diplomatic community members to convey messages, explain
  protocol matters, and make appointments.
• Other projects as directed by the
  Ambassador/Chargé/DCM.

• The applicants for the United US Embassy Protocol
  Specialist job opportunity should have completed both ‘O’ and ‘A’
  level.  Completion of a university
  degree in business administration, liberal arts, or science is required.
• At least five years of progressive work
  experience (assisting managing directors, chief executive officers,
  members of boards) managing protocol activities, office management, public
  relations, secretarial or managing executive services is required.
• Broad knowledge and understanding of host
  government political, social, economic, cultural, and commercial
  leadership is required.
• Broad knowledge of Ugandan protocol
  guidelines, general etiquette, social usage and customs or issues
  affecting offices and individuals which post has contact is required. 
• Familiarity with the government and private
  business hierarchies are also required.
• Familiarity with American culture, U.S.
  policies and interests, and social customs is preferred.
• Ability to deal effectively and discreetly
  with high level official, political, social and business figures is
  required. 
• Ability to use Windows based computer
  applications including MS Word, and Excel, and excellent typing skills is
  required.  
• Initiative, discretion and the ability to
  work independently is required. 
• Exceptional interpersonal skills, tact,
  sensitivity and maturity to deal comfortably with high ranking officials
  from both Ugandan and the U.S. is required.
• Occasional evening, weekend and overtime work
  is required.
• Language Proficiency: 
  Level IV (fluent) English in speaking, reading and writing and
  level III (working knowledge) in Luganda, Lunyankole, Acholi, or Lusoga is
  required. 

• Download a completed and signed Universal
  Application for Employment as a Locally Employed Staff, Download
  it Here.
• Any additional documentation that supports or
  addresses the requirements listed above (e.g. transcripts, degrees, etc.)

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