Fresher Hospitality Jobs – Bell Person at Zoe Recruitment

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Job Title:           Bell Person
Organization: Zoe
Recruitment

Duty Station:  Kampala, Uganda
About US:
Zoe
Recruitment is an HR consultancy company that exists to contribute to the
transformation of productivity and work ethic, by linking talent to
business/organizations, and placing people right. At Zoe we believe this then
forms the foundation for sustainable business and on a larger scale, economic
growth. Zoe would like to recruit for a valuable client.

Job Summary: The Bell Person is primarily responsible for
welcoming all guests to the hotel as well as bidding them farewell. The bell
person would also be responsible for escorting guests to and from their
accommodations, orienting them with the features of the property, and assisting
the guests in any way to make them feel more comfortable.

Key Duties and Responsibilities:  
  • Greet all guests in the lobby in a warm and
    professional manner, make them feel welcome and anticipate their needs
    before they arise
  • Recognize all returning and VIP guests and
    welcome them back. Escort all guests checking in to their accommodations
    following hotel procedure. Inform them about all hotel and guest room
    features, hotel facilities and emergency procedures. Assist with their
    luggage and acknowledge them by name
  • The jobholder will deliver the morning
    newspaper to each occupied guest room
  • Make deliveries to guest rooms as instructed
  • Store and retrieve luggage and other objects
    for guests
  • Be aware of daily hotel activities, group and
    VIP arrivals. Communicate special guest requests to the Lobby Ambassador
    and Front Office Manager/ Manager on Duty
  • Ensure lobby, bell closest and work areas as
    well as departmental equipment are clean and presentable at all
    times.  Communicate needs to the
    Lobby Ambassador and Front Office Manger
  • Provide assistance to all guests and provide
    them with information requested and directions, escorting the guests
    whenever possible     
Qualifications, Skills and Experience:  
  • The applicant should have previous customer
    service experience
  • Previous experience in hospitality
  • Ability to spend long hours moving around,
    walking, sitting and crouching while performing other duties including but
    not limited to entering and exiting vehicles
  • Ability to multitask, talk and listen
    simultaneously while guests are present in the lobby
  • Ability to work well under pressure and
    perform during emergency situations
  • Ability to regularly lift luggage and objects
  • Good knowledge of the English lauguage is
    mandatory as well as the ability tp speak, read and write clearly.  

How to Apply:  
All
suitably qualified and interested candidates should send their cover letters
and updated CVs via E-mail to christine@zoerecruitmentug.com

Deadline: Friday 22nd July 2016


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