Chief Information and Operating Officer (CIOO) Career Opportunity – DFCU Bank



Organisation: DFCU Bank
Duty Station: Kampala, Uganda
Reports to: Managing Director
About US:
DFCU
bank is a fast growing commercial bank offering a variety of innovative
products and services. DFCU Limited was started by the Commonwealth Development
Corporation (CDC) of the United Kingdom and the Government of Uganda through
the Uganda Development Corporation (UDC) under the name of Development Finance
Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and
International Finance Corporation (IFC) as equal partners with CDC and UDC,
each having a 25% stake in the company. Its objective was to support long-term
development projects whose financing needs and risk did not appeal to the then
existing financial commercial lending institutions.
Job Summary: The Chief Information and Operating Officer (CIOO)
will be responsible for leading, strategic planning, risk management,
organising, and controlling all the day-today operational and Information and
Communications Technology (ICT) activities of the bank. The incumbent will be a
key member of the Executive Committee and will oversee seven key units.
Key Duties and Responsibilities: 
  • The incumbent will develop and implement
    effective IT solutions to enable the Bank compete in new innovative ways
    and make technology a key source of competitive advantage for the Bank;
  • Drive automation and process efficiency in
    both front and back office;
  • The jobholder will also develop and monitor
    the approved annual operating and capital budgets for operations and IT
    systems;
  • Develop and maintain the systems
    architecture, defining standards and protocols for data exchange,
    communications, software and interconnection of the Bank’s network
    information systems;
  • Coordinate and control all projects related
    to selection, acquisition, development and installation of major
    information and operations systems for the Bank;
  • Develop and maintain the Bank’s IT corporate
    policies and standards aimed at maximizing effectiveness and minimising
    costs related to the acquisition, implementation and operation of IT
    systems and enhancing banking operations efficiencies;
  • Provide professional advice on evaluation,
    selection, implementation and maintenance of information systems, ensuring
    appropriate investment in strategic and operational systems;
  • Maintain contact with IT suppliers and
    maintain knowledge of current technology, equipment, prices and terms of
    agreements to minimise the investment required to meet established service
    levels;
  • Develop efficient and effective system
    controls throughout the Bank covering both financial and non-financial
    controls;
  • Develop and maintain business recovery plans
    in the event of power failure, damage to systems, and/or operational
    failures;
  • Develop effective compliance programs I hat
    meet statutory, regulatory and customer requirements to ensure that
    appropriate standards of conduct are established and complied with;
  • Ensure overall security of the Bank including
    all banking systems.
  • Build and lead effective and cohesive teams
    that support business continuity;
  • Set performance targets for the various teams
    and monitor performance of these teams;
  • Build, strengthen and manage relationships
    with vendors for sales services and support all information systems and
    technology;
  • Take overall responsibility for the
    Procurement and Logistics departments and ensure effective business
    partnering models to support the various business units; and
Qualifications, Skills and Experience:
  • The applicant for the DFCU Bank Chief
    Information and Operating Officer (CIOO) job opportunity should hold a Bachelor’s
    degree in ICT. Possession of a Master’s Degree in ICT. A professional
    qualification in banking, procurement and a certification in project
    management will be an added advantage;
  • A minimum of ten years’ experience preferably
    in the financial services industry, 5 of which should have been in a
    Senior Management position;
  • Broad background in IT and banking operations
    development processes, including requirements analysis, feasibility
    studies and monitoring and evaluation;
  • Broad knowledge, understanding and experience
    of the general core banking systems including banking operations and
    procedures;
  • Previous experience in joint procurement,
    supplier management market testing and outsourcing as well as negotiating
    quality and cost-effective services;
  • Excellent track record in business process
    analysis and automation;
  • Proven track record in effective
    implementation of projects, change management and benefits realisation of
    large IT projects;
  • Previous exposure and experience in business
    continuity management and the development of business recovery plans;
  • Previous experience in leadership with proven
    ability to lead multidisciplinary teams and interact effectively at all
    levels.
How to Apply: 
All
suitably qualified and interested candidates should send their applications and
updated  resumes to hr.s@ug.pwc.com
Deadline: Friday, 15th July 2016
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