Job Title: Program Manager
Organization: Hebrew Immigration Aid Society (HIAS)
Duty Station: Kampala, Uganda
Reports to: Country Director, HIAS Uganda
HIAS protects refugees—including women and children, and ethnic, religious, and sexual minorities—whose lives are in danger for being who they are. Guided by our Jewish values and history, we help refugees rebuild their lives in safety and advocate ensuring that all displaced people are treated with dignity, regardless of ethnicity, religion, or place of birth. Throughout the United States, we help refugees reunite with families, resettle and become self-sufficient
Job Summary: The Program Manager will oversee HIAS’ psychosocial programming and provide managerial support to the Country Director. The incumbent will be responsible for planning and implementing HIAS’ psychosocial program and ensuring that all program targets are met. The successful candidate will also be adept manager, capable of leading a diverse team of direct reports and providing support to the Country Director, assisting with oversight and support for all of HIAS Uganda’s programs, ensuring their efficiency and success.
Key Duties and Responsibilities:
- Provide overall leadership and management of HIAS Uganda psychosocial programming and implementation plans, ensuring timely and efficient implementation of all psychosocial activities.
- Ensure HIAS’ psychosocial services remain in line with national and international standards and guiding principles, adhering to UNHCR, SPHERE, and IASC guidelines, are culturally appropriate, and reflect current trends and best practices in psychosocial care.
- Keenly review and disseminate reports in a timely manner: ensure weekly records from field offices are kept and sent to Country Director, compile and draft quarterly reports for HIAS Board of Directors, funders (UNHCR, PRM, etc.), and other figures as needed.
- Mentor and supervise two Field Managers to ensure that project activities are designed and implemented in line with HIAS’ Code of Conduct, confidentiality, policies, procedures and country strategy, as well as with donor requirements and international protection guidelines.
- Ensure that design, implementation, monitoring, and evaluation of all activities is carried out in accordance with HIAS and international standards and meets the goals and objectives of the target communities, in collaboration with HIAS Uganda and HIAS HQ technical advisors
- Facilitate supervision of psychosocial staff and field offices, providing support for stress management, staff burnout, and vicarious trauma. Conduct regular evaluation of staff performance, providing feedback and improvement plans as needed.
- Coordinate with program and operations staff to ensure that appropriate operational systems are in place to support project activities including logistics, procurement, security and human resources.
- Ensure that cross-cutting themes such as legal protection and gender are fully integrated into psychosocial interventions.
- Organize learning and sharing opportunities between project-based and other staff, refugee communities and external stakeholders on a regular basis.
- Support project staff by creating and maintaining a work environment that promotes teamwork, trust, mutual respect and empowers staff to take responsibility.
- Provide leave coverage for Field Managers.
Qualifications, Skills and Experience:
- The ideal candidate should hold a Bachelor’s degree in Psychology, Counseling Psychology, Social Work or its equivalent required. Master’s Degree preferred. Management and/or business training are highly desirable.
- At least five years’ experience providing psychosocial services. Applicants with prior NGO experience or experience in serving refugees, asylum seekers, or other vulnerable populations are strongly preferred.
- Detailed working knowledge and application of conflict-sensitive approaches within project design.
- Previous exposure and experience in managing and implementing psychosocial programs, and familiarity with particular issues facing refugees, survivors of SGBV and/or torture, and other vulnerable populations.
- Strong leadership, analytical, writing and organizational skills.
- Proven ability to quickly assess priorities and effectively manage a variety of activities at a time while paying appropriate attention to detail.
- Excellent interpersonal skills and ability to interact professionally with donor, project stakeholders, in-country collaborators and staff at all levels of the organization.
- Strong MS Office skills, including Word and Excel.
- Prior program management and staff supervision experience required.
- Fluency in English required; proficiency in French or Swahili an asset.
How to Apply:
All suitably qualified and interested candidates should send a cover letter and updated resume to the Email address below or hand deliver to HIAS Uganda Central Office:
Address: Church Road, Off Ggaba Road, Kansanga
P.O. Box 7626, Kampala-Uganda
Email to: email@example.com
Please clearly indicate Vacancy Notice No: HIAS/UG/PPM/01/16
Deadline: 1st July 2016
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