Examinations Officer Career Jobs – British Council

Organisation: British Council
Duty Station:  Kampala, Uganda
Salary Range: UGX 2,330,730 – 3,853,082 per month
About BC:
The
British Council is the UK’s international organisation for educational
opportunities and cultural relations. We create international opportunities for
the people of the UK and other countries and build trust between them
worldwide. British Council Uganda is based in Kampala and offers a full range
of programmes including examinations, project management on behalf of other
donors, and its own grant funded projects. British Council has operated in
Uganda since 1952 and its aim is to build cultural and educational relations
between Uganda and the UK.   
1. Exams Delivery
Processing exams
  • Understand the importance of keeping
    exams materials secure before, during and after the exam day and of the
    following systems which protect self and the colleagues from unfair
    accusations of malpractice.
  • Understand different exams bodies may
    have different requirements.
  • Implement and assure these for a
    specific area. Understands the general principles of secure unpacking,
    packing counting, logging and shredding of materials as stipulated by the
    relevant exam boards. Able to do these and monitor/ assure performance of
    assistants.
  • Able to use different stock
    management processes to ensure secure materials and equipment can be
    tracked internally and externally.
  • Able to uphold, understand and take
    the lead on executing self- audit conducted against unique criteria
    availed by the relevant exam boards.
Business Development: Officer
should have strong demonstrable sales and marketing experience, relationship
management skills and have business acumen capable of supporting business
development and growth in exams in a bid to achieve on country exam Income
targets.
2. Contribution to
general effective management of Exams Business
Managing individuals
or teams
  • Post will require exams officer be able to
    set clear goals for individuals and monitor performance against goals and
    job standards using the British Council performance management process,
    can produce a job plan, include writing effective deliverables, can write
    comprehensive performance evaluation for individual as per British Council
    standards. Ensure that work is allocated amongst team members fairly and
    efficiently. Is able to motivate individuals/ the team, particularly those
    whose roles include routine tasks by setting them small projects as part
    of their performance deliverables or arranging for job rotations.
  • Identify poor performance issues and address
    with support and guidance from manager.
  • In charge of recruiting and selecting venue
    staff including examiners, markers, invigilators etc. Ensuring a
    sufficient number of effectively trained staff is available for each test
    day administration. Understands basic recruitment and selection procedures
    and able to apply them to venue staff recruitment process with manager
    guidance.
  • Understand and be able to implement the
    particular training and monitoring needs of venue staff as and when
    required.
Contribute to
effective, compliant financial processes and accurate financial information
  • Ability to prepare reconciliations for
    specific areas for checking by the Exams Manager.
  • Able to plan/forecast/monitor/manage simple
    budgets.
  • Understand basic ‘purchase to pay’ and ‘sales
    process’ including vendor or business partner creation, raise goods
    receipts, approve PO’s and sales orders on time and understand the wider
    importance of this. Understand how to process invoices and credit notes.
  • Able to support the preparation of cash flow
    forecast and accruals by providing relevant information for their
    particular area of responsibility.
  • Preparing and/ or checking
    examiner/marker/invigilator payment. Understands the principles of good /
    timely financial practices.
Effective customer
communication (including candidates and exams boards):
  • Handling enquires and complaints,
    including how to say no effectively ie without upsetting the customer and
    when to escalate complaints. Handling difficult customers, collecting and
    acting on customer feedback. Handling stressed candidates and challenging
    them effectively where necessary.
  • Understand the exams process and
    being able to communicate clearly to customers.
Exams delivery
planning and management.
  • In charge of negotiating and booking of
    venues which meet agreed standards and can demonstrate value for money
    criteria used in selection.
  • Understanding venue criteria stipulated by
    exam boards and British Council policy.
  • Understanding and upholding the British
    Council procurement policies and guidelines in regards to exam delivery
    and management.
Qualifications, Skills and Experience:
  • The applicant for the British Council
    Examinations Officer should possess a related University degree
  • A minimum of three years’ experience
    in a target driven environment in the private / corporate sector with evidence
    of contribution to business development will be an added advantage.
     
Personal Competencies:
Managing People:
  • Supports others
  • Provides support to less experienced members
    of the team and is aware of individual differences.
  • Helps colleagues perform tasks and use
    systems and processes.
Communicating and
Influencing:
  • Communicates clearly and effectively
  • Listens to others and expresses self
    clearly, with grammatical accuracy and awareness of a diverse audience in
    speaking and writing.
Planning and organizing:
  • Plans ahead
  • Organises own work over weeks and
    months, or plans ahead for others, taking account of priorities and the
    impact on other people.
Managing Finance and
Resources:
  • Uses financial systems and processes
  • Uses corporate financial systems and
    processes appropriately as part of the job and on behalf of a team.
Using Technology:
  • Operates as a basic user of
    information systems, digital and office technology
  • Able to use office software and
    British Council systems to do the job and manage documents or processes.
Managing Risk:
  • Follows good practices
  • Demonstrates understanding of risk
    management policies and procedures and record of following them.
Developing Business:
  • Reviews data
  • Applies a range of standard analytical
    techniques to support business development – e.g. pricing tools, revenue
    tracking, monitoring sales prospects, audience figures or profit margin.
Managing accounts and
partnerships:
  • Works with stakeholders and partners
  • Communicates regularly with diverse
    stakeholders, customers and/or partners to build mutual understanding and
    trust.
Working together (more
demanding):
Establishing a genuinely common goal with others
Being accountable
(essential):
Delivering my best work in order to meet my
commitments
Making it happen
(essential):
Delivering clear results for the British Council
Connecting with others
(essential
): Making regular opportunities to understand
others better
How to Apply:
All
suitably qualified and interested candidates who so desire to join the British
Council in the aforementioned capacity should endeavor to Apply Online by
Clicking on the link below. Please further review job requirements and if
competent, proceed with the online application.
Deadline: 1st July 2016

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