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12 May 2016

United Nations Chief Regional Information Systems and Telecommunications Officer Careers - Regional Service Centre Entebbe (RSCE)

Organization: United Nations Regional Service Centre Entebbe (RSCE)
Duty Station: Entebbe, Uganda
Job Opening Number: 60040
Reports to:  Chief RSCE

About RSCE:
The Regional Service Centre Steering Committee is the decision-making body for RSCE, in compliance with General Assembly resolutions, United Nations Secretariat rules and regulations, strategic guidance from United Nations Headquarters and oversight bodies. The Steering Committee consults with the Global Field Support Strategy Implementation Coordination Team, as required.

The Regional Service Centre, as approved by the Member States, is owned, managed and staffed by the regional missions it serves. This framework reinforces the existing missions’ chain of command structures and lines of authority in a manner that does not create an additional layer between Headquarters and the regional missions. It also ensures that staffing for RSC.

Key Duties and Responsibilities: Within delegated authority, the Chief Regional Information Systems and Telecommunications Officer will be responsible for the following:
  • The incumbent conceptualizes and develops ICT strategy in concert with the strategic objectives of the RSCE;
  • The jobholder also heads the GITT (Geospatial, Information and Telecommunications Technologies (GITT)regional activities with regards to the integrated regional ICT management approach for the missions and in the provision of services from the RSCE;
  • Plans, organizes, implements, manages and oversees the activities of all ICT support operations for the mission and supported missions globally;
  • Offers technical and policy advice to senior management and regional coordinators on ICT systems and services in a changing business environment; establishes priorities and strategic requirements in consultation with senior management;
  • The incumbent plans and prepares the inputs for the work program of the service; provides leadership, guidance, and mentoring for the senior staff, and fosters teamwork and improved communications among all staff of the service;
  • Collaborates, liaises and establishes partnerships with peer ICT officials of other missions to develop standards, procedures, and practices to ensure an integrated, regional approach for a more cooperative and effective enabling ICT environment;
  • Oversees the preparation of the RCITS' budget; coordinates the generation of reports to the relevant United Nations HQ finance and budget review bodies as required;
  • Ensures that the outputs produced by the Service maintain high-quality standards; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the Service under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates;
  • Ensures proper inventory control and asset management of ICT systems and services in coordination with the RSCE's Property and Inventory Control Unit;
  • Serves on various committees and review bodies within the RSCE as required.

Qualifications, Skills and Experience: 
  • The ideal candidate for the United Nations Human Resources Officer job placement should hold an advanced university degree (Master’s degree or equivalent) in Telecommunications, Information Systems and Technology or related areas. A first-level university degree in combination with an additional two (2) years qualifying experience may be accepted in lieu of the advanced university degree.
  • A minimum of five years of progressively responsible experience in ICT, including the strategic planning and design of highly-complex ICT networks and systems is required, and at least five years of experience in UN Field Missions at a managerial level is desirable. 
  • Proven track record of managing and delivering highly complex projects, and experience in integrating large-scale IST and Telecommunications Systems is required.
  • Proven experience in a Service Operation is desirable.
  • Languages: English and French are the working languages of the United Nations Secretariat. For this post, fluency in English (both oral and written) is required. Knowledge of another UN official language is an advantage.

Personal Competencies:
  • Professionalism: Knowledge of Information Systems and Telecommunications Technologies for large and complex organizational environments; ability to organize and manage diverse and cross-functional groups, across geographically dispersed locations, for large-scale regional and inter-mission projects in conflict and post conflict areas; knowledge of administrative, budgetary, financial, procurement and human resources policies and procedures; ability to provide specialized advice on a broad range of ICT issues to the Senior Management of the Mission; ability to produce reports and papers on technical issues and to review and edit the work of others; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Participation in the following UN Secretariat or similar training programs is desirable:
    • ICTD Management Certification Program
    • Supervisory skills for New ICT managers
    • SMART Programme.
  • Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks "outside the box"; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
  • Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
  • Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
  • Vision: Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization’s strategy and the work unit's goals; generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities.
NB: The United Nations does not charge a fee at any stage of the recruitment process (Application, interview meeting, processing, or training). The United Nations does not concern itself with information on applicants’ bank accounts.

How to Apply:
All suitably qualified and interested candidates desiring to serve the United Nations Regional Service Centre at Entebbe (RSCE) in the aforementioned capacity should express their interest by visiting the UN recruitment website and clicking Apply Now.

Deadline: 17th May 2016

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