The Ugandan Jobline

• Offer technical support to sales agents and
  Super Dealers and team leaders in the field
• Provide administrative support to the Sales
  function/department
• Render support with sales information and
  reporting
• Responsibility for escalation processes on
  sales systems and process to aYo head-office for issue resolution
• Deal / refer with customers or prospects who
  contact the sales department
• Some work you will need to do:
• Timeous sales processing completion of
  supporting documentation within agreed time frame
• Implementation of the sales process as per
  the agreed steps and time frames
• Co-ordination and planning of activation
  schedule and activation requirements
• Ensure compliance to sales agent on-boarding
  process and relevant data capture
• Ensure that all documentation and legal
  requirements are met.
• Prepare and present regular feedback to the
  sales team
• Follow-up on any sales support actions when
  sales team are out of the office.
• Assist with customer queries at sales touch
  point or as and when required
• Providing data and reports to help the sales
  team
• Keeping track of sales targets
• In charge of answering phone calls
• Scheduling diaries where applicable

• The applicant should hold a Matric / Grade 12
  
• At least two years’ experience in the
  insurance or Telco industry
• Practical understanding of project management
  and process driven implementation
• Computer literacy skills
• Excellent communication skills
• Ability to work under pressure and ability to
  multi-task
• Be competent in financial literacy and have
  excellent attention to detail
• Ability to work within a team environment
• Ability to plan and organise with a focus on
  process management and implementation
• Have high levels of energy and sense of
  urgency to deliver support and assistance to sales department and
  functions

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