Development Program Specialist (Knowledge Management) Job Opportunity – United States USAID US Embassy / Mission

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Organisation: United States
USAID Embassy, US Mission in Uganda
Duty Station: Kampala, Uganda
Vacancy Number: 86/15
Salary Grade: FSN-10 (Ugshs
88,050,617 to 128,626,328 p.a. inclusive of allowances).
About US
Embassy:
Welcome to the
United States Embassy in Kampala, Uganda. 
The United States has enjoyed diplomatic relations with Uganda for over
30 years.  Ambassador Scott H. DeLisi
currently heads the U.S Mission to Uganda. 
The Mission is composed of several offices and organizations all working
under the auspices of the Embassy and at the direction of the Ambassador.
Among the
offices operating under the U.S Mission to Uganda are:
·        
United States Agency for International Development
(USAID)
·        
Centers for Disease Control (CDC)
·        
Peace Corps
Job Summary:  The USAID Development Program Specialist will
support the Uganda Mission officer to improve its information and knowledge
management capacities such that information access and its practical
application to program management and oversight are increased, staff
interactions become more productive, and the organization’s knowledge base is
increased, with an overall goal of enhanced organizational efficiency and
effectiveness. The FSN Knowledge Management Specialist (KMS) position will
respond to findings from USAID/Uganda’s Monitoring, Evaluation and Learning
Assessment (MELA) conducted in February 2015, leveraging existing and future
knowledge management platforms as well as coordinating and advancing important
knowledge management opportunities within the Mission, the broader Agency, and
with the Mission’s implementing partners and stakeholder network. The position
focuses on identifying, collecting, organizing, and interpreting data from
Mission activities, including data generated from program and activity
monitoring and evaluation; from key USAID and external studies that are
technical/ programmatic in nature; and from organizational learning. The KMS
position is charged with the sharing, utilization and retention of technical
and programmatic knowledge within the Mission, in order to increase Mission
staff’s understanding of, and ability to positively influence, the development
context of Uganda and the place of USAID’s assistance programming within it.
The KMS position will be responsible for helping to create practices,
incentives, processes and feedback loops that encourage a robust knowledge
management approach that enhances the positive development impact of USAID’s
assistance to Uganda. S/he will be responsible for the management of the
Mission’s knowledge management website and database, and for ensuring
compliance with the Agency “Big Data” data-collection and dissemination efforts
as per Automated Directives System (ADS) chapter 509. The incumbent directly
supports USAID/Uganda’s monitoring and evaluation, design, organizational
learning and stakeholder engagement efforts using the Mission’s Collaborating,
Learning and Adapting (CLA) program-management approach. S/he provides key
technical and administrative support to advancing a wide range of platforms and
products for providing better analytical evidence for enhancing USAID’s program
management practices and creating and institutionalizing key learning networks
within and beyond USAID/Uganda.
Key Duties and Responsibilities: 
1.
Mission Knowledge Management Functions (90%)
·        
Serve as Knowledge Management (KM) subject-matter
expert for the Mission and the KM point of-contact (POC) for USAID/Washington,
with a focus on information collection, organization and dissemination.
·        
Serve as thought leader for the Mission with regard
to KM best practices, leading the establishment of a culture of knowledge
capture and sharing within the Mission through the implementation of KM tools,
processes and enabling mechanisms for all staff.
·        
Offer expert support and policy guidance to Mission
senior management for KM issues and initiatives, in accordance with Agency
policy and accepted industry best practices.
·        
Ensure strict adherence to USG and Agency rules,
regulations and policies with regard to development of a Mission Intranet and
the design, execution and modification of knowledge platforms, engagement
strategies and content management practices for the Mission.
·        
Identify, evaluate and promote opportunities for
Mission staff to use online KM tools and systems for greater work productivity,
including opportunities for monitoring of the development context, enhancing
Mission internal communications and knowledge sharing, and/or stakeholder
engagement.
·        
Support the dissemination and utilization of lessons
learned throughout the [ADS 200] Program Cycle. This includes disseminating
information on experiences and approaches from elsewhere in the Agency to the
Mission, such as the Development Experience Clearing (DEC), and actively seeking,
identifying, collecting and disseminating sources of learning and emerging best
practice in the development-assistance field.
·        
Assisting, in collaboration with DOC, in the regular,
timely distribution of resources and news items to Mission staff by way of
newsletters, blogs or other appropriate online channels for internal communication
and staff engagement.
·        
Ongoing liaison and planning with KM constituents,
including the Mission’s Monitoring, Evaluation and Learning contract, to
maximize the Mission’s productive utilization of available online KM resources
·        
Offers technical input to any assistance activity in
the Mission for activities with a major Knowledge Management component, in
collaboration with the Mission’s Monitoring, Evaluation, Organizational
Learning and Project Design functions.
·        
Serves as the default Contracting Officer’s
Representative/Assistance Officer’s Representative for Mission wide activities/implementing
mechanisms whose primary focus is Knowledge Management.
2.
Coordinator – External Knowledge Management Interface (10%)
·        
Provides – where permitted, appropriate, and
practicable – dissemination of data to KM systems external to the USAID Mission
such as AidData and DevTracker that are operational within Uganda with the
support of USAID/Washington and/or other bilateral or multilateral
development-assistance agencies and organizations.
·        
Establishes working relationships with other
bilateral or multilateral development-assistance agencies and organizations to
promote, where appropriate and practicable, harmonization and/or alignment of
non-sensitive development-assistance data collection and reporting systems, in
support of the Organization of Economic Cooperation &
Development/Development Assistant Committee’s (OECD/DAC) Aid Effectiveness
Principles.
·        
Manages content, design and accessibility of
externally-accessible Mission websites providing non-confidential KM data.
Qualifications, Skills and Experience:
NOTE:  All
applicants must address each selection criterion detailed below with specific
and comprehensive information supporting each item.
·        
The ideal candidate should hold a University degree
in social sciences, communications, knowledge management, information technology/data
systems management, library science or other related field is required. 
·        
A minimum of four years of progressively responsible
experience in data management for a large (30 or more employees) public or
private-sector organization are required. Candidate should demonstrate
experience in the design and creation of knowledge generation, management and
learning processes, systems and products that vary in media (in-person forums,
as well as documents, video, social media) and platforms. These may include
experience in online databases and libraries, and/or experience in scoping,
designing and implementing varied tools such as online surveys, chat and
blogging spaces, that complement live interaction taking place through
meetings, conferences and/or ongoing team collaborations.
·        
Past exposure and experience in the design and
setting-up data libraries in both electronic and hard-copy form, and of
searchable electronic databases and archives, is highly desirable.
·        
Thorough, professional-level knowledge of the
discipline of Knowledge Management, including knowledge generation, management
and learning processes, systems and products that vary in media (in-person forums,
as well as documents, video, social media) and platforms and KM tools such as
online surveys, chat and blogging spaces.
·        
Working knowledge of ICT technologies and applications;
knowledge of usability and user-centric web design techniques and the
principles of web development; web programming such as HTML and Javascript; and
knowledge of web content management systems such as Drupal and WordPress, is
highly desirable.
·        
Excellent project management skills, and the ability
to work as team member in a multi-cultural environment with a variety of people
on real and virtual teams;
·        
Possess the ability to prioritize in a multi-tasking
environment and cope with shifting timeframes and short deadlines;
·        
Demonstrated capacity to develop/implement work
plans, monitoring and evaluation activities, and reports;
·        
Excellent writing and editing skills in English;
·        
Excellent interpersonal, oral/written communication
skills, able to work in team-based environments;
·        
Proven ability to achieve consensus among multiple
and diverse counterparts, to be flexible, and to adapt to changing situations
as needed;
·        
Demonstrated ability to assess and tailor knowledge
management solutions to user demand and to a wide range of user KM knowledge
and experience, to influence organizational behavior change, and to apply an understanding
of practices in usability design and testing, and change management;
·        
Broad interest in investigating and applying new
tools, approaches and solutions, in a context with broad client definition,
experience and motivation to further ease workflows and enhance results;
·        
Demonstrated ability to independently analyze
political, social, economic, and policy issues.
·Language
Proficiency: English writing and speaking ability is required.
How to Apply:
All those
interested in working with the US mission in Kampala should send their
applications and strictly adhere to the following:
·        
Universal Application for Employment as a Locally
Employed Staff or Family Member (DS-174), Download it Here.
·        
A current resume or curriculum vitae.
·        
Candidates who claim US Veterans preference must
provide a copy of their Form DD-214 with their application.  Candidates who claim conditional US Veterans
preference must submit documentation confirming eligibility for a conditional
preference in hiring with their application.
·        
Any other documentation (e.g. essays,
transcripts/certificates, awards) that addresses the qualification requirements
of the position as listed above.
Submit
Application To:
Human Resources
Office
By email at
KampalaHR@state.gov
NB: Only electronic submissions will be accepted and
only shortlisted candidates will be contacted.
Please clearly
indicate the position applied for in the subject area of the email submission.
Please use
standard file types such as Microsoft Word (.doc) and Adobe Acrobat (.pdf) and
please send all documents in one file attachment.
Telephone:  0414-306001/259-791/5
Deadline: 14th October 2015
The US Mission
in Kampala provides equal opportunity and fair and equitable treatment in
employment to all people without regard to race, color religion, sex, national
origin, age, disability, political affiliation, marital status, or sexual
orientation.  The Department of State
also strives to achieve equal employment opportunity in all personnel
operations through continuing diversity enhancement programs.
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