Fresher Customer Care Assistant Jobs – Trading Company

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Organization: Trading
Company
About US:
Future Options
Consulting Ltd is an HR consultancy company which seeks to recruit on behalf of
its valued client in the Trading Industry.
Key Duties and Responsibilities: 
·        
The incumbent will attract potential customers by
answering product and service questions; suggesting information about other
products and services.
·        
Keenly resolves product or service problems by
clarifying the customers complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem; expediting
correction or adjustment; following up to ensure resolution.
·        
Maintains financial accounts by processing customer
adjustments.
·        
Recommends potential products or services to
management by collecting customer information and analyzing customer needs.
·        
Prepares and submits product or service reports by
collecting and analyzing customer information.
·        
Significantly contributes to team effort by accomplishing
related results as needed.
Qualifications, Skills and
Experience: 
·        
The Customer Care Assistant should at least hold a Bachelor’s
Degree.
·        
Good CUSTOMER service skills
·        
Good product knowledge
·        
Excellent problem solving skills
·        
Broad market knowledge of the trading market /
industry
·        
Excellent listening skills
·        
Skills in conflict resolution
·        
Multi-tasking.
How to Apply:
All suitably
qualified and interested candidates should send their applications and updated CVs
to: enquiry@futureoptionsug.com.
NB: Only shortlisted candidates will be contacted.
Deadline: 3rd September 2015
For more of the
latest jobs, please visit https://www.theugandanjobline.com
or find us on our Facebook page https://www.facebook.com/UgandanJobline
Duty Station: Kampala,
Uganda

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