Barclays Bank UK Jobs – Head of Transactional Products and Services

Organisation: Barclays
Bank UK
Duty Station:  Kampala, Uganda
About Barclays UK:
Barclays is a British
multinational banking and financial services company headquartered in London.
It is a universal bank with operations in retail, wholesale and investment
banking, as well as wealth management, mortgage lending and credit cards. It
has operations in over 50 countries and territories and has around 48 million
customers. Barclays moves, lends, invests and protects money for customers and
clients worldwide.  With over 300 years
of history and expertise in banking, we operate in over 50 countries and employ
over 140,000 people. We provide corporate banking solutions to businesses with
an annual turnover of more than £5 million in the UK, and to large local
companies, financial institutions and multinationals in non-UK markets. We
support the success and growth of our clients by providing lending, risk
management, cash and liquidity management, trade finance, and asset and sales
financing.
Job Summary: The Head of
Transactional Products and Services will mainly steer the delivery of
aggressive incremental transactional product revenue for the region and direct
day-to-day transactional product service delivery in the region. The incumbent
will also coordinate and manage the ‘run-the-bank’ product organisation (Cash
and Trade) in Africa, Represent the Africa, product organisation on relevant
service steering committees, pricing governance forums, operating committees
and others as necessary. He /she will also be responsible for monitoring and
interpreting the Key Risk and Performance Indicators for the Barclays Africa
countries and taking remedial action where required. The jobholder will lead a
team of in-country Transactional services heads for each of the countries
within the region in a dual-reporting relationship with the Corporate Banking
head or Managing Director incountry.
Key Duties and Responsibilities: 
1. Operating Plan: The design, development and delivery of the
country operational plan:
  • Formulate
    and own overall operational plan across transactional services, including:
    sales; product and channel needs;, organization structure; customer
    proposition; and lending approach
  • Support
    the Heads of Trade and Cash Management to deliver the Pan-Africa
    transactional banking strategy in the country.
  • Work
    closely with the Coverage and Business Banking sales teams to understand
    & segment customer needs, identify the most valuable customers and
    create customised propositions.
2. Business Management:
  • Actively
    co-ordinate market approach and portfolio focus of the sales teams to
    ensure a high quality of customer experience and to maximize transactional
    banking revenue.
  • Research,
    create and implement the target client list of new business
  • Develop
    and embed a series of sales and technical tools, (including financial and
    cash flow analysis) to ensure customer needs and the value of the solution
    to the client are correctly understood.
  • Inform
    the Pan-Africa product organisation of product requirements to ensure
    customer needs are met
  • Proactively
    manage the implementation of the country initiatives and ensure minimal
    impact to productivity.
  • Co-ordinate
    and steer the external marketing efforts for transactional products and
    services to ensure all avenues for business development and profile
    building are exercised.
  • Develop
    in-depth understanding of the banking sector, (trends and threats) and the
    domestic economic/ regulatory drivers.
3. Strategy and Business
Planning:
Business Delivery
  • Embed
    a pipeline sales tool to monitor sales performance
  • Intuitively
    review, define & implement roles & responsibilities of the transactional
    service teams
  • Ensure
    suitable capacity planning mechanisms are in place & monitored
  • Develop
    and maintain detailed knowledge of the transactional product market
    ensuring effective delivery to the customer base
4. Risk, Governance and
Regulatory:
  • “Ensure
    that all activities and duties are carried out in full compliance with
    regulatory requirements, Enterprise Wide Risk Management Framework and
    internal Barclays Policies and Policy Standards.
  • Understand
    and manage risks and risk events (incidents) relevant to the role.”
  • Financial
    Management Control and Analysis
5. Financial Performance:
  • Deliver
    financial targets for transactional products and services in the country
  • Manage
    Cost-to-Income ratios of the business to ensure they are aligned with
    country CTI objectives
  • Take
    overall responsibility for the client revenue growth of total client base
  • Understand
    the key drivers of revenue, price, volume, interest rates, liquidity,
    growth and supply and demand
  • Price
    deals appropriately in order to ensure attractiveness of the deal to the
    client, the return is commensurate with the risk, the bank’s profit is
    maximized
  • Identifies
    impediments to booking deals and resolves with the assistance of
    interrelated areas in the Bank to ensure that deals in the pipeline are booked
    as soon as possible to maximize the Bank’s profit
6. Leadership and Management:
Business Communication
Act as a liaison between the
Pan- Africa product organisation and the country
  • Build
    strong relationships with Business Banking and corporate banking
    stakeholders
  • Engage
    business partners (Credit, Risk, Compliance, IT, Operations etc) to drive
    the acceptance of the business operational plan.
People Management
  • Create
    a world class product organization through the recruitment &
    management of leading dedicated sales and service professionals
  • Work
    across the matrix environment of the Bank to drive behaviour
Performance:
  • Provide
    clear leadership and direction to the team to achieve optimal
  • Continuously
    up-skill staff with regard to sales and product knowledge, including
    knowledge of related processes and external market knowledge
Training:
  • Managing
    skills training and knowledge transferral within the team
  • Run
    Intra-team training, to increase skill level of all team members
  • Transfer
    and the sharing of best practice to ensure staffs receive appropriate
    training and development opportunities
  • Ensure
    that we adhere to a high performing organisation profile and that the
    necessary tools are in place to maximise the ability of our people
Qualifications, Skills and Experience: 
  • The
    ideal candidate for the aforementioned banking job should possess a good
    Bachelor’s Degree in Commerce, Investments, Finance, mathematics, LLB, CA
  • A
    minimum of ten years’ experience in Financial Services Industry
  • At
    least 5 years in a management position
  • Financial
    management skills
  • Strategic
    and lateral thinking
  • Skills
    in management and leadership
  • Excellent
    product and process management skills
  • Good
    knowledge and understanding of customer needs
  • Deciding
    and initiating action
  • Learning
    and researching
  • Entrepreneurial
    and commercial thinking
  • Good
    relational and networking skills
  • Adapting
    and responding to change
  • Persuading
    and influencing
  • Creating
    and innovating
How to Apply:
If you feel challenged by any
of the above positions, and believe you can deliver on key deliverables as
outlined above, upload your application letter, current curriculum vitae and
photocopies of academic certificate to our recruitment website detail below:
Barclays is an equal
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.
For queries contact us on
0417122453 or email: barclays.uganda@barclays.com
Deadline:  5th
November, 2014

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