Telecom IT Careers – Specialist/Intelligent Networks Monitoring at Uganda Communications Commission (UCC)

  Information Technology (IT) and Data Jobs in Uganda, Telecommunication Jobs in Uganda, Uncategorized

Organisation: Uganda Communications
Commission (UCC)
Duty Station: Kampala, Uganda
Reports to: Manager Intelligent
Network Monitoring
About UCC:
The Uganda Communications Commission (UCC)
was established to implement the provisions of The UCC Act 2013 Laws of Uganda
with a principal goal of developing a modern communications sub-sector and
Infrastructure in Uganda, in conformity with the operationalization of the
Telecommunications Policy.
Job Summary:  The Specialist/Intelligent Networks Monitoring will
be charged with UCC’s technical operation and management of INMS and Monitoring
of Traffic carried by Telecom Operators’ Networks and Quality of Service.
Key Duties and Responsibilities: 
  • Oversee Operation
    and Maintenance of INMS including the Network Operations Centre(NOC) and
    other associated systems;
  • Participate
    in investigation of cases of INMS system abuse and misuse of Telecom
    Operators’ Networks;
  • Coordinate
    any hardware and software upgrades, updates and installations in the
    Network Operations Centre;
  • Quality
    of Service (QoS) monitoring. This will involve monitoring of both
    international and domestic QoS KPIs of the Telecom Operators’ Networks;
  • Technical
    System Process Management. Developing process improvement strategies and
    software;
  • Duly prepare
    technical documentation including providing information of Terminal
    Identification and operating manuals, where appropriate;
  • Provide
    IT system related support that is helpful in the detection of
    International termination fraud;
  • Offer system
    technical support in prepaid and postpaid billing verification;
  • Support
    Verification of both incoming and outgoing international traffic;
  • Verification
    of domestic traffic by all operators with the aim of having a one stop
    centre for domestic traffic reconciliations, and;
  • Perform out
    any other tasks as may be assigned by the supervisor.
Qualifications, Skills and Experience: 
  • The
    applicant who possesses a master’s Degree in Telecommunications
    Engineering, Electrical Engineering, Information Technology and Software
    Engineering will have an added advantage;
  • Possession
    of a good bachelor’s Degree in Electrical Engineering, Telecommunications
    Engineering, or Information Technology or other related disciplines.
  • A minimum
    of three (3) years’ experience in IT System Operations and Maintenance;
  • Prior
    working knowledge of hardware & software architecture preferably a
    certified business process analyst;
  • Exposure
    and Knowledge of Linux, Javascript, HTML and SQL;
  • Good working
    knowledge of connectivity technologies and information management;
  • Possess
    the ability to prepare informative reports; and
  • Specific
    relevant experience in Monitoring of Quality of Service.
  • Excellent
    communications skills (written & verbal);
  • Excellent
     interpersonal skills;
  • Strong
    problem solving skills
How to Apply: 
All suitably qualified and interested
candidates should send their applications via E-mail to: hrvacancies@ucc.co.ug
NB: Please ensure that all scanned copies
of academic and professional credentials and testimonials MUST be attached to
the applications. Please note that only shortlisted and successful candidates
will be contacted.
Deadline:  28th
February 2014 by 5.00pm;

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