Several Barclays Bank Diploma Careers – Lead Generators-Telesales

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Organisation: Barclays Bank
Duty Station:  Kampala, Uganda
Reports to: Branch Manager/ Sales Manager
About Barclays Africa: 
Barclays Africa encompasses Barclays
Global Retail Banking, Corporate Banking, and Barclaycard operations in 10
countries organised in four geographic areas: North Africa (Egypt), East and
West Africa (Ghana, Tanzania, Uganda and Kenya),  Southern Africa
(Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Barclays Africa serves its 2.8m
customers through a network of 573 branches and service centres providing a
variety of traditional financial products including retail mortgages, current
and deposit accounts, commercial lending, unsecured lending, credit cards,
treasury and investments.
Job Summary:  The Barclays Bank Lead Generators – Telesales
will be required to achieve agreed sales targets in line with the business
objectives through pro-active selling of 
Bank’s consume lending/ retail asset and credit card products. 
Key Duties and Responsibilities: 
1.   Sales to Retail Customers with Operational
Rigour and Compliance with KYC Requirements (90%)
  • Deliver
    exceptional sales performance by identifying and meeting customer needs
    through selling & cross selling of Bank’s consumer lending products
    using the telephone.
  • Offer direct
    “hands on” sales support (quality lead generation and effective follow up)
    to generate and convert quality leads into sales. Using the telephone
  • Actively
    participate in sales campaigns to meet specific targets.
  • Maintain
    own sales performance statistics for management information usage.
  • Send completed
    application forms of different products in line with Barclays Bank
    policies and requirements and submit to Team Leader for review.
  • Check
    correctness of each new account application, loan document, Barclaycard
    application and all other customer documents.
  • Comply
    with general Barclays Operational risk & Rigour requirements e.g.
    Health & Safety standards and security of premises, KYC and anti-money
    laundering regulations.
 
2. Provision of Customer Service
(5%): Refer to the appropriate department/
team leader any query for products outside his/her portfolio or queries with in
their products.
3.  Contribute to the Development Of The Team And
Personal Development (5%)
  • Share
    knowledge and experience with other Lead Generator in the team.
  • Agree
    annual performance objectives with the Team Leader, including specific
    sales targets.
  • Pursue
    continued improvement in personal development by participating in
    development programmes and training
  • Perform
    any other duties assigned by the supervisor. 
Qualifications, Skills and Experience: 
  • The
    prospective Barclays employee should hold a Diploma in a relevant course.
  • Prior competitor
    product sales experience is preferred but not required
  • Excellent
    oral communication
  • Good Networking
    skills
  • Excellent
    selling/influencing skills
  • Good
    skills in Presentation
  • Good listening
    skills
How to Apply:
If you feel challenged by any of the
above positions, and believe you can deliver on key deliverables as outlined
above, upload your application letter, current curriculum vitae and photocopies
of academic certificate to our recruitment website detail below:
Barclays is an equal opportunity
employer that recruits, develops and promotes people on merit, and rewards
outstanding performance, regardless of background and gender.
For queries contact us on 0417122453
or email: barclays.uganda@barclays.com
Deadline:  20th February,
2014

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