Receptionist/Admin Assistant Jobs at IAA Resolution Health East Africa Limited

  Administration Jobs in Uganda, Uncategorized
Organization: IAA
Resolution Health East Africa Limited
Duty Station: Kampala,
Uganda
About Us:
IAA-Resolution, which is a partnership between IAA Healthcare and
Resolution Health East Africa, offers healthcare packages that provide our
clients with high value in benefits and unique service. IAA- Resolution
has a strong accredited medical service provider network of over 500 hospitals,
clinics and doctors all across East Africa. We also provide access to over 750 health hospitals and clinics in East
Africa and South Sudan to the over 106,000 members who entrust us with their
healthcare security.
Job Summary: The Receptionist/Admin Assistant will serve as
the first point of contact with external visitors and callers, and as the last
point of contact with some internal functions. He/she provides administrative
support with a variety of clerical activities and related tasks for the Country
Office. He or she shall be responsible for coordinating and following up
actions that arise out of day to day interaction to the satisfaction of both
internal and external parties involved.
Key Duties and
Responsibilities:
  • Answer all incoming telephone calls and
    direct calls to the appropriate person/department; take messages as
    needed.
    Screen people seeking access to the Country Office.
  • Record incoming service requests,
    complaints and incident reports in a helpdesk system and follow up with
    internal and external parties to completion.
  • Sort and distribute mail; prepare
    outgoing mail and packages; accept packages delivered within a software
    tracking system.
  • Perform typing, photocopying, data entry
    or other clerical tasks as needed.
  • Perform administrative tasks such as
    ordering, receiving, stocking and distribution of office supplies and
    monitoring and maintaining office supply inventory
  • Assist health cover members with service
    related queries.
  • Participate in the quality improvement
    process.
  • Admin tasks in the office e.g.
    coordinating IT support with external company, water.
  • Liaison between Country Departments and
    Group level functions
  • Production of reports such as Helpdesk
    reports and mail costs reconciliation
  • Perform any other duties as assigned by
    the supervisor.
Qualifications,
Skills and Experience:
  • The applicant should hold a bachelor’s
    degree or diploma in a related field.
  • A minimum of two years’ administrative
    support or receptionist experience
  • Secretarial support training.
  • Excellent knowledge of Microsoft Word
    especially Ms Word, Excel and Outlook.
How to Apply:
If you believe you are a team
player and would be a valuable resource to this ever growing brand, please:
  • Click here to register your application
  • Email your application
    to jobs@iaa-resolution.co.ug consisting of your application
    letter and updated CV listing three references, quoting the position in
    the email subject.
Only applications registered as
per step 1 with a matching CV sent to us shall be considered.
Deadline: 18th January, 2014 by 5PM
           
For More Ugandan Jobs, Please Visit https://www.theugandanjobline.com   or
find us on our facebook page https://www.facebook.com/UgandanJobline

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Deadline:            Monday, 20th January 2014

For More Ugandan Jobs, Please Visit https://www.theugandanjobline.com   or find us on our facebook page https://www.facebook.com/UgandanJobline

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