2 Customer Care Jobs – Hotline/ Information Client at Ministry of Internal Affairs National ID NSIS Project

Organisation: Ministry of
Internal Affairs
Project: National
Security Information System (NSIS) Project
Duty Station: Uganda
Reports to: Assistant
Manager, Communications
About NSIS Project:
The
Government of Uganda through the Ministry of Internal Affairs is implementing
NSIS Project. The project is crucial for the creation of a biometric National
Identification Register in order to strengthen citizen identity management,
national security and for social economic development of the country. The main
objective of the project is to create a reliable system for then identification
cards for citizens and other residents. The NSIS project has 14,662 vacancies
to be filled. The Ministry of Internal Affairs would like to fill these
vacancies on contract terms from four (4) to Sixteen (16) months to support the
project team.
Key Duties and
Responsibilities:
  • Responding
    to public inquiries.
  • Receiving
    in coming calls and forwarding them to the relevant persons.
  • Logging
    in visitors and clients adhering to proper procedure for handling visitors
    on the premises.
  • Receiving
    and recording incoming mails and packages for distribution to the relevant
    departments.
  • Perform
    any other duties that may be assigned from time to time.
Qualifications, Skills
and Experience:
  • The applicant should hold a Diploma
    in Mass communication/Public Relations.
  • Computer literacy is a must.
  • Prior work experience in customer
    care and public relations from a reputable organisation.
Age limit: Not more than
30 years
How to Apply:
All
applications are invited from eligible Ugandan Nationals ONLY for the mentioned
vacant positions in the NSIS project. The applications should be addressed to
the Permanent Secretary, Ministry of Internal Affairs, P O Box 7191, Kampala,
Uganda; and hand delivered to the NSIS project Offices at Kololo Ceremonial
Grounds. NB: All application forms should be downloaded from the Public
Service Commission website: www.psc.go.ug. Applicants must attach copies of
their academic documents and a recent passport size photograph.
Deadline:  15th December,
2013

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