US Embassy Kampala Administration Jobs – Protocol Specialist

Organisation: United States
Embassy, US Mission in Uganda
Vacancy Number: 067/2013
Duty Station: Kampala, Uganda
About US Embassy in Uganda:
The
United States has enjoyed diplomatic relations with Uganda for over 30
years.  Ambassador Scott H. DeLisi currently heads the U.S
Mission to Uganda.  The Mission is composed of several offices and
organizations all working under the auspices of the Embassy and at the
direction of the Ambassador.
Job Summary: The Protocol
Specialist will provide protocol guidance and assistance to the Chief of
Mission, Deputy Chief of Mission and other Mission officers and coordinates
official representational events, including those events taking place at the
Chief of Mission and Deputy Chief of Mission residences.  Incumbent
coordinates closely with host government officials and other members of the
host government.  The Job holder supervises the junior protocol assistant
and is supervised by the Ambassador’s Office Manager.
Key Duties and Responsibilities:
1.      Event
Management/Special Projects: 25%
  • Develops guests lists with correct name/title/address/contact information
    for official functions;
  • Designs and prints invitation cards and labels;
  • Devises seating arrangements and prints seating cards for official
    events;
  • Dispatches invitations at the appropriate time in coordination with
    Motor pool office;
  • Follows up on acceptances and regrets including dietary preferences
    of guests; and monitors and provides guest estimates to the Front Office.
  • Acts as Special Events Coordinator for U.S. Independence Day
    reception, 9/11 Memorial, Holiday events and other social events for
    Ambassador/Chargé/DCM as necessary.
  • Attends social functions to provide assistance on protocol matters
    and introductions as required.
  • In coordination with the Front Office and Management section,
    updates and maintains the Front Office gratuities list, and works with
    Motor pool for distribution of annual greetings.
  • Other projects as directed by the Ambassador/Chargé/DCM.

2.     Administrative
Duties: 25%

  • Prepares executive correspondence to include first person notes to
    the President, Prime Minister, Ministers, and Chiefs of Mission for the
    Ambassador/Chargé’s signature;
  • Drafts official and social routine correspondence to include thank
    you notes, regret letters, condolence messages for the Ambassador/Chargé’s
    signature from dictated material, as well as from brief oral or written
    instructions;
  • Responds on behalf of Ambassador/Chargé/DCM for all official
    invitations from the Government of Uganda, the diplomatic community, and
    local business contacts; on occasion, provides translation from Luganda to
    English when required on a wide variety of incoming material, paying
    particular attention to the intended meaning versus the written word;
  • Coordinates information as needed between the Front Office, and the
    Ambassador/DCM chauffeurs on a daily basis regarding their day-to-day
    assignments and schedules; makes reservations at restaurant venues for
    official meetings;
  • Assists Front Office with Ambassador or Chargé’s arrival and
    departure to/from Uganda;
  • Provides internal logistical support for the Front Office in
    coordination of conference rooms for events and meetings, escorting VIPs
    to see the Ambassador / Chargé / DCM to the Front Office, and coordination
    with the RSO office on visitor’s access through eServices;
  • May assist American officials by providing information gathering,
    research, reporting and related services in the field of political
    reporting.
  • May review daily press, TV and radio broadcast to determine which
    news are of significant importance to be brought to the attention of the
    front office preparing either brief summary or translation.

3.     Appointments
and Meetings: 15%

  • Schedule meetings with high level government, other diplomatic
    missions, and other important local community members for the Ambassador/Chargé/DCM
    at the Embassy
  • This includes reconfirming appointments, getting directions and
    travel times, passing up-to-the minute schedules and information to the
    drivers, monitoring traffic and security updates impacting on these
    movements.
  • The Incumbent handles highly sensitive information that includes
    access to the online calendars of Ambassador/Chargé/DCM.
  • Handles and screens directed callers seeking appointments with the
    Ambassador, Chargé, or DCM, provides background on the caller if possible,
    makes recommendations, and coordinates visitor’s access through the
    Regional Security Officer for clearance and escorting.

4.     Protocol
Guidance: 15%
Provides
assistance to the Front Office by giving protocol guidance and liaise with the
host government, other diplomatic missions, and local business contacts,
including advice on local customs and practices.

5.     Contact
Database: 10%
  • Develops, maintains and updates master contact list which includes
    key political and social contact information, guest lists, and diplomatic
    community orders of precedence.
  • Provides contact information to the Front Office or other sections
    within the Mission as requested.

6.     Diplomatic
Notes: 10%

  • Drafts and maintains diplomatic notes; dispatch originals to the
    Ministry of Foreign Affairs in coordination with Motor Pool;
  • Communicates with host government representatives and other
    diplomatic community members to convey messages, explain protocol matters,
    and make appointments

Qualifications, Skills and
Experience:

NOTE: 
All applicants must address each selection criterion detailed below with
specific and comprehensive information supporting each item.
  • The applicant
    should have completed both ‘O’ and ‘A’ level.  The candidate should
    possess a university degree in business administration, liberal arts, or science
    is required.
  • Five or more
    years of progressive work experience assisting managing directors, chief
    executive officers, members of boards managing protocol activities, office
    management, public relations, secretarial or managing executive services
    is required. 
  • On-the-job
    training; familiarization with written Department of State (DOS)
    guidelines and publications; DOS training offered at via distance
    learning, and the Foreign Service Institute (if and when funding is
    available and as courses are offered).
  • Level IV
    (fluent) English in speaking, reading and writing and level III (working
    knowledge) in Luganda, Luyankole, Acholi, or Lusoga is required.
  • Extensive
    knowledge of host government political, social, economic, cultural, and
    commercial leadership is required.
  • A comprehensive
    knowledge of Ugandan protocol guidelines, general etiquette, social usage
    and customs or issues affecting offices and individuals which post has
    contact is required.
  • Familiarity with
    the government and private business hierarchies are also required
  • Familiarity with
    American culture, U.S. policies and interests, and social  customs is preferred.
  • Ability to deal
    effectively and discreetly with high level official, political, social and
    business figures is required.
  • Ability to use
    Windows based computer applications including MS Word, and Excel, and
    excellent typing skills is required.
  • Good initiative,
    discretion and the ability to work independently is required. Exceptional
    interpersonal skills, tact, sensitivity and maturity to deal comfortably
    with high ranking officials from both Ugandan and the U.S. is required.
  • Occasional
    evening, weekend and overtime work is required
How to Apply:
All
those interested in working with the US mission in Kampala should send their
applications and strictly adhere to the following:
  • Universal
    Application for Employment as a Locally Employed Staff or Family Member
    (DS-174) Download
    it Here.
  • A current resume
    or curriculum vitae.
  • Candidates who
    claim US Veterans preference must provide a copy of their Form DD-214 with
    their application.  Candidates who claim conditional US Veterans
    preference must submit documentation confirming eligibility for a
    conditional preference in hiring with their application.
  • Any other
    documentation (e.g. essays, transcripts/certificates, awards) that
    addresses the qualification requirements of the position as listed
    above. 
Submit
Application To:
Human
Resources Office
By
email at KampalaHR@state.gov.
NB: Only electronic
submissions will be accepted and only shortlisted candidates will be contacted.
Please
clearly indicate the position applied for in the subject area of the email
submission.
Please
use standard file types such as Microsoft Word (.doc) and Adobe Acrobat (.pdf)
and please send all documents in one file attachment.
Telephone: 
0414-306001/259-791/5
Deadline: 19th November,
2013
The US
Mission in Kampala provides equal opportunity and fair and equitable treatment
in employment to all people without regard to race, color religion, sex,
national origin, age, disability, political affiliation, marital status, or
sexual orientation.  The Department of State also strives to achieve equal
employment opportunity in all personnel operations through continuing diversity
enhancement programs.

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