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• Increased market access;
• Enhanced trade environment; and
• Increased product competitiveness.

• Arrange background
  papers, files and documents for the Senior Director and the PRG, draw up agendas,
  prepare and collate background and briefing material, take minutes during
  meetings and follow up on status of agreed action points.
• Maintain a database of
  pipeline grants/project proposals as required by the Senior Director and
  the PRG;
  track, monitor and maintain a record of approved and unapproved projects/grants
  and distribute information to relevant groups. Liaise with Management
  Information System (MIS) administrator and provide grants/project proposal
  updates for the database.
• Ensure orderly
  administrative flow of Project Appraisal Report (PAR) approval procedure.

• Co-ordinate the Senior Director’s
  activities; track and monitor workflows and coordinate work streams including
  scheduling of internal and external meetings ensuring that participants
  are available and prepared for the meetings.
• Coordinate with the
  Results Director, Research and Learning Director, and the
  Communications Director to manage the workflows to the Senior Director’s
  office and provide support to preparing PIC/Quarterly reports.
• Liaise with the Senior
  Director and Results team to ensure that TMEA teams reporting cycles are
  met e.g. submission of plans and reports within specified timescales. Track budget performance of START and provide reports on budget
  performance.
• Liaise with Deputy CEO
  and Corporate Services to distribute documentation to the PIC as required.
• Provide research and
  technical administrative support to the Senior Director including
  preparation of presentations and reports. Prepare responses to routine correspondence,
  memos, letters, and other documents, as requested by the Senior Director
  and START Directors.
• Co-ordinate and
  maintain the Senior Director’s diary, arrange meetings and appointments,
  ensure that commitments and competing demands are efficiently managed and
  future needs anticipated to enable the Senior Director to operate effectively.
  
• Manage the flow of
  information including initiation and composition of correspondence and
  reports, and, under the Senior Director’s instruction, refer matters for
  comment/further action within START.
• Coordinate Senior
  Director and other START Directors’ travel, scheduling and meeting
  requirements including logistics and itineraries.
• Direct support to START
  team consultancy invoice tracking and any related issues.
• Liaise between and
  support to Results where and when required in particular with regards to
  MIS management
  and development, knowledge and training, and reporting.

• Manage external
  contacts proactively including understanding who they are, which are
  priority contacts and keeping track of periodic communication needed for
  priority contacts.
• Create and manage
  filing an e-filing system in relation to START information and
  reports/other correspondences.
• Maintain and update all files and records
  including any confidential filing system and ensure that these are kept
  accurate and current for reference purposes and easy retrieval.
• Handle email and
  telephone communication and prioritise according to importance.
• Handle requests and enquiries
  with minimum direction or supervision.
• Act as first point of
  contact for callers and visitors to the Senior Director and ensure that
  these are dealt with promptly, efficiently, courteously and with discretion.

• The applicant should hold a degree in business
  administration or related field.
• At least three years’
  experience in offering programme support in a busy medium sized organisation,
  preferably
  providing support to senior level directors.
• Experience working in a
  multi-cultural environment is an advantage.
• Ability to maintain
  confidentiality.
• Proven ability to
  independently manage multiple tasks and projects with competing priorities
  and deadlines,
  screen and prioritise communications and opportunities from external and
  internal sources, and organise and maintain administrative processes.
• Excellent team-working
  and inter-personal skills with the ability to build good working
  relationships and demonstrable ability to handle confidential information
  appropriately
• Ability to stay
  focused, efficient, and effective in managing multiple priorities and work
  under pressure.
• Excellent calendar
  management skills, including the coordination of complex high-level
  meetings.
• Highly organised with the ability to work
  independently with minimum supervision.
• Highly proficient in MS
  Office applications, including Word, Project, Excel, PowerPoint and
  Outlook.
• Excellent presentation skills together with the
  ability to think on their feet.
• Ability to interact
  with staff at various levels in a fast paced environment, sometimes under pressure, remaining
  flexible, proactive, resourceful and efficient, with a high level of
  professionalism and confidentiality.
• Excellent written and
  verbal communication skills, strong decision making ability, good
  judgement and attention to detail

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