The Ugandan Jobline

• Ensure timely and accurate processing of
  billing data input and production of accurate bills.
• Ensure timely update of the billing database in
  line with the set standards and procedures.
• Ensure planning and managing of the Area
  billing cycle
• Perform detailed analysis of customer
  consumption and growth trends and advise the Area accordingly
• Report all technical and operational defects
  realized during the use of the billing system for immediate action.
• Evaluate the quality of information (meter
  readings, new connections, adjustments, etc) submitted for processing on a
  monthly basis and advise management on areas that require further
  improvements.
• Produce and review data validation reports and
  make appropriate recommendations
• Ensure proper filing of all source documents
  used for generating transactions within the Billing system.
• Offer user support in the billing system and
  other IT Applications to all end users in the Area and Branches.
• Ensure proper utilization and protection of all
  IT equipment
• Ensure good customer care and timely resolution
  of customer complaints
• Ensure database integrity and security through
  enforcement of controls, passwords and backup of the database in
  conformity with NWSC backup policy.

• The applicants should hold a Bachelor’s Degree
  in Computer Science, Information Technology, Business Computing,
  Statistics, Business Statistics or other related field.
• One (1) years working experience in IT or Billing
  is an added advantage.
• Excellent
  communications and coaching skills.
• Strong attention to
  detail and highly organized.
• High level of
  integrity.
• Ability to work for
  long hours with minimum supervision.
• Self-drive and
  resilience

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