Barclays Bank Jobs – Head of Business Banking

Organization: Barclays
Bank
Duty Station: Kampala,
Uganda
Job Summary:  The Head of Business Banking will;
  • Lead
    a relationship team(s) covering a portfolio of Middle Market and Smaller
    Corporates (i.e. Business Banking
  • Play
    a key role in the Corporate Leadership Team, driving business performance
    in the country
  • Carry
    our performance management and coaching of members of the Business Banking
    team To personally relationship manage a reduced portfolio of larger
    Business Banking Corporate customers
  • The
    primary objective of this role will be  to maximise sustainable risk-adjusted
    portfolio contribution on both an individual portfolio and aggregate team
    basis

Key Duties & Responsibilities:
Sales and Marketing- 30%
  • Grow
    the team’s portfolio profitability by identifying new and existing
    customer potential including sales opportunities and new product promotion
    initiatives
  • Formulate
    business development strategies and objectives to meet changing market
    needs
  • Monitor
    conformance of team using new relationship development procedures
  • Periodically
    monitor results of customer surveys against target service quality
    standards
  • Monitor
    levels of complaints and quality of handling
  • Proactively
    research competitive threats/opportunities within the team’s market and
    geographical area
  • Communicate
    all key messages to customers including agreed service standards,
    negotiated pricing, relationship team contact points (including
    introductions to new personnel) and new product changes
  • Monitor
    and ensure adherence to risk service standards
Business Risk Partnership- 30%
  • Manage
    performance of the team against key financial (risk-adjusted contribution)
    sales, service and operational targets
  • Take
    lead and manage and monitor implementation of change impacting the team
    and arising from central and local Corporate change programmes
  • Consult
    customer owners/managers on financial/credit issues and general business
    practice/ideas
  • Develop
    Customer Relationship. Plans for selected customers in portfolio
  • Work
    closely with the Corporate Director in driving and delivering business
    performance in the country
Staff Management- 40%
  • Lead
    the Corporate Managers using a team based management approach
  • Help
    team members to identify strengths and weaknesses in their own skills and
    attributes, review their self-development plans and ensure training and
    development needs are accommodated
  • Coach
    team members on relationship development, service quality and risk
  • Assess
    managers performance against contract and input Performance Development
    Reviews
Qualifications, Skills & Experience:
  • Excellent
    relationship and interpersonal skills
  • Strong
    selling and negotiation skills
  • Strong
    Presentation Skills
  • Credit
    Risk Skills
  • Leadership
    and Team skills
  • A
    detailed knowledge of the Core set of products
  • For
    Complex products, will have a detailed knowledge of the requirements of
    the more sophisticated customers
  • Good
    understanding of policies and strategies within the country as they relate
    to the demands of the customer base
  • A
    detailed understanding of Country and Corporate Banking Relationship
    Management (CBRM) guidelines and credit risk policies

How to Apply:
If you feel challenged by any
of the above positions, and believe you can deliver on key deliverables as
outlined above, upload your application letter, current curriculum vitae and
photocopies of academic certificate to our recruitment website detail below:

https://barclays.taleo.net/careersection/2/moresearch.ftl?lang=en_GB

Barclays is an equal
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.
For queries contact us on
0417122453 or email: barclays.uganda@barclays.com

Deadline:  21st September, 2013

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