The Ugandan Jobline

• Defining technical solutions based upon the Customer requirement with MSA scope.
• Assessing server, storage and infrastructure sizing including capacity and performance.
• Problem & root cause identification of critical and reoccurring issues.
• Best practice implementation in domain.
• Defining data center hardware configurations to meet application requirements including servers, storage, data center networks, and load balancing and clustering services based upon according to architecture standards.
• Reviewing and evaluating current provided services, including monitoring, for service improvements. This activity will include updating event thresholds and turning event and incident correlation.
• Provide technical oversight and support teams by leading high level/impact incidents to drive to conclusion and add to root cause analysis. Also may be responsible for the development of resolutions for systemic issues.
• Establishing and maintaining a relationship with the client’s GM & CIO and technical leadership to understand the client’s technology landscape, business needs and direction.
• Working with IT teams to ensure application requirements are understood and translated to technical solutions. Technical solutions should consider the operational support requirements to ensure they meet operational standards.

• The Consultant should have significant experience with integration of heterogeneous technology environments as well as maintaining operational management across coexistent multiple generations of technology in an enterprise data center environment
• Data Center Operational Support experience  of seven or more years
• Ability to set direction and lead technical staff to design and deliver Service Improvement projects.
• Excellent written and oral communication skills to interface with Sr. Managers
• High level understanding of Windows server 2003/2008/2012 with operational, architectural & Implementation support with 7+ years’ experience
• High level understanding of Virtualization technology (Vmware Esx, Hyper-V) with operational, architectural & Implementation support with 7+ years’ experience
• Architectural, Implementation and operational knowledge of Messaging collaboration systems (Exchange 2007/2010/2013), Lync, SharePoint, Active Directory along with Citrix Xenapp.
• Migration experience of Exchange 2007 to Exchange 2010 or 2013.
• Extensive knowledge in backup, restore, and archival technologies
• Shell scripting knowledge and Automation of repeated tasks using scripts.
• OS hardening & Implementation of security patches
• Managing Disk space, Processor Utilization, Network Utilization related to server.
• Patch management in Wintel/ Exchange/ Vmware environment
• Core Knowledge on hardware Sun Blades & M, T series servers/ Intel Blades servers.
• Processing and resolving support service requests & Evaluating and reporting system performance.
• Has experience developing and supporting Disaster Recovery architecture, strategies, and implementations.
• IT Systems monitoring experience with Nagios, Solar Winds, Uptime and other monitoring tools.
• Proficiency in Service Management: ITIL Certification is mandatory
• Technically sound, able to understand the customer needs and project requirements
• Planning and Execution abilities
• Defining the E Mail Policy. Implementation of Mail Aging Policy / E Mail Policy
• Public Folder Maintenance (Defining Hierarchy)
• Defining the Backup & Restore Policy for
• Analyzing Log Files of Exchange, Windows & Vmware
• Configuring IDS and Antivirus Configuration for Mail server.
• Knowledge on Scom, Sccm, Blackberry & Cluster.
• Event log analysis at regular interval for maintaining the integrity of   database/servers
• Group policy objects management
• Auditing of servers – AV, PATCH and security audits
• Trend analysis and capacity planning
• Audit on servers – People, Process & Technology
• Hardware sizing – Capacity planning for the OS Parameters like CPU, Memory & Disk for new project requirement
• Troubleshooting server and operating system disruptions and working with vendors to resolve the issues.
• Implement and Manage Complex Storage Solutions & capacity  under Virtual Environment
• Configure and Maintain VLANs, PVLANs and VLAN Settings along with complex virtual networks
• Administer vNetwork Distributed Switch Settings & virtual networking. Tune and Optimize vSphere Performance & virtual machine resources. Implement and Maintain Complex DRS & HA Solutions
• Perform Capacity Planning in a vSphere Environment. Configure a vSphere Environment to support MSCS Clustering. Implement and Maintain Host Profiles.
• Deploy and Manage Complex Update Manager Environments. Configure, Manage and Analyze vSphere Log Files
• Install ESX Server with custom settings. Plan and Execute Scripted Installations. Configure vCenter Server Linked Mode  

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