Grameen Foundation Jobs – Product & Solutions Manager

Organisation: Grameen
Foundation
Duty Station: Kampala,
Uganda
Reports to: the Project
Director, CKW
About Us:
Our Client is a leader in the fight against poverty in sub-Saharan
Africa, Asia, the Middle East/North Africa and Latin America and is seeking to
recruit a passionate, innovative and driven Product Manager to lead Grameen
Foundation Uganda’s product development for mobile financial services designed
to increase poor household’s access to appropriate, affordable financial
services.
Job Summary: The
Product & Solutions Manager will manage Grameen Foundation’s product
development for Uganda and as time allows, beyond Uganda.  The Manager
will have overall P&L, project management responsibilities for one project,
which has several pipeline mobile agriculture products for the poor and plans
for new financial and healthcare products to be launched and scaled in Uganda
and beyond.
Key Duties and Responsibilities:
  • Plan the product development and
    go-to-market strategy in close collaboration with the customer, internal
    technology team and internal business teams.
  • Manage the product P&L and work on
    product/solutions marketing with the marketing manager.
  • Lead planning and execution of scheduled
    project activities to ensure targets are met for the customer / client.
  • Troubleshoot implementation activities and
    design effective solutions
  • Ensure timely performance and
    accountability to achieve project success
Project Development & Launch
  • Coordinate launch and commercialization of
    new products and offers with the relevant channels and ensure successful
    go-to-market deployments for each product
  • Formulate, direct and coordinate product
    related activities and policies to promote products and services
  • Own product requirements and work with
    cross-functional product development teams to refine product requirement
    specifications for poor clients and the Bottom of the pyramid (BoP)
Product Processes
  • Participate in the drafting of Business
    Processes for New Products in coordination with all actors (CKW team,
    Telco, other partners)
  • Develop new procedures as required for the
    roll-out of new functionality and continual enhancement of procedures for
    efficiency
  • Provide product support to internal
    customers on functionality issues and ensure new functionalities,
    processes and procedures are fully understood
Relationship Management
  • Track customer and market needs as
    articulated by GF, MNOS and agriculture organizations
  • Manage a Bill & Melinda Gates
    Foundation funded project to support GF agric and Telco partner(s) product
    development as they expand into serving the rural poor
  • Overall product timeline and activities,
    managing relationship and coordinating activities with implementing
    partners and internal groups within GF and ensuring project deliverables
    are being met
  • Understand and influence development of
    business processes and IT system interaction to support the intended
    customer journey for each product
  • Develop and own capacity building and
    training plans for all product stakeholders including internally and
    externally
Qualifications, Skills &
Experience:
  • The applicant should possess a Bachelor’s
    degree in social sciences, finance, business or IT; graduate degree
    preferred
  • At least five years technology project
    execution expertise in agri-health and / or financial services preferred
  • At least 3+ years direct product/solution
    or project management experience
  • Deep knowledge of Microsoft office
    products (MS Excel, MS PowerPoint, MS Word, etc.), knowledge of software
    development tools and method especially agile / scrum a plus.
  • Deep understanding of challenges facing
    poor, smallholder farmers and corresponding product/solution needs
  • Product/solution management and launch
    expertise, including experience integrating
  • Abide by and perform to the best of his
    abilities all functions, duties and responsibilities to be assigned by the
    organisation in due course;
  • Comply with the orders and instructions
    given from time to time by the organisation through its authorized
    representatives;
  • Shall not disclose any confidential
    information in respect of the affairs of the organisation to any
    unauthorized person;
  • Perform any other administrative or
    non-administrative duties as assigned by any representative of the organisation
    from time to time either through direct written order or by oral
    assignment.
  • Deep commitment to eradication of poverty
    and alignment with Grameen Foundation’s mission
  • Vast experience in developing financial
    products with specific knowledge in banking and/or Telco products;
    background in mobile financial services a plus
  • Experience working in East Africa
  • Good knowledge of various MFS products,
    current trends, market dynamics and customer needs.
  • Knowledge of regulatory, KYC and other
    product and user experience related issues are key this role
  • Knowledge of telecom, payment and banking
    systems (related to mobile money) will be an added advantage
  • Excellent writing, research and
    communication skills; ability to gather, synthesize and present information
    in a professional, compelling and practical manner with senior management,
    staff and external partners
  • Ability to work well with others and
    collaboratively across the organization
  • Ability to work and thrive in a
    fast-paced, energetic, highly creative and entrepreneurial environment
  • Highly motivated, self-directed and strong
    attention to detail
  • Excellent organizational, project
    management and time management skills
How to Apply:
Please abide by these instructions else you may be bound to
disqualification.
  • Write an Application letter and CV/Resume.
  • Merge these two documents into one
    document in either word or PDF format.
  • Please do not attach or send any scanned
    documents. These are sometimes too large for our inbox.
  • Send your application, please click “Apply
    to Position” 
  • Only successful candidates will be
    contacted. For all other inquiries please contact our offices directly
For More Ugandan Jobs, Please Visit https://www.theugandanjobline.com   or
find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs