The Ugandan Jobline

• Budgeting
  for the Billing VAS & IN Unit (CAPEX and OPEX)
• Contribute
  towards the development of the Information services strategy, ensuring
  that it is in line with the overall Company Strategy
• Establishing
  written policies and guidelines for effective and efficient Service
  delivery
• Participating
  in the establishment of companywide service delivery standards.
• Ensure
  that the billing system VAS systems, IN and all interfacing platforms are
  operational within the agreed SLAs
• Perform
  and oversee random data integrity checks on both the prepaid and postpaid
  base
• Management
  of the provisioning and activation processes
• Managing
  and monitoring the credit control schemes
• Ensures
  the security of the systems & Subscriber data
• Implement
  business continuity and disaster prevention and recovery plans on billing
  systems, applications and databases
• Schedules
  and supervises preventive and corrective maintenance of the systems
• Oversees
  the acceptance tests and commissioning of new installations, expansions or
  upgrades
• Recommends
  plans and dimensioning for expansion of the nodes to cater for subscriber
  and/or traffic growth
• Monitor
  the use of the systems and databases and make recommendations on ways to
  improve services provided
• Analyze
  data from the prepaid billing systems to assure correctness and
  authenticity
• Motivation
  of Key Staff to deliver high quality services
• Oversees
  the daily operational activities of the Billing & IN team
• Capacity
  and HR planning of the Billing VAS & IN section
• Capacity
  planning of all Billing, VAS and IN platforms
• To
  ensure the VAS Billing & IN team is motivated to deliver high quality
  services
• Preparation
  of budgets and monitor all costs and expenses in the service delivery area
• To
  manage staff performance management and plan for staff  training

• A
  University degree in Computer Science, Telecommunication Engineering and
  related fields management (server, operating systems, databases etc.)
• At
  least 7 years’ experience in Information Systems within a
  telecommunications business setting.
• In
  depth knowledge of charging and billing systems, both real time and
  offline. Retail (Prepaid and Postpaid) and wholesale (Interconnect and
  Roaming) Billing
• Proven
  experience of financial accounting principles
• Hands
  on with Operating Systems (Unix/Linux, Windows 2003/2008) to at least
  advanced user level
• Hands
  on knowledge of RDBMS (MySQL, Oracle, MS SQL server) to DBA level
• Working
  Knowledge of reporting tools.
• Proven
  experience leading highly specialized technical teams.
• Flexible
  attitude to working times / arrangements.
• Good
  leadership and teamwork.
• Strong
  interpersonal and communication skills.
• Good
  organizational skills  and ability to coordinate multiple tasks
  efficiently.
• Ability
  to work with minimum supervision and extremely focused self-driven,
  innovative and creative.
• Ability
  to build and maintain relationships across different functions and
  organizations
• Analytical
  and solutions focused mindset
• Ability
  to work under tight deadlines and respond to high-priority situations

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