Job Title: Information Technology Officer
Job Code: (USUL/HR/IT 07/13)
Reports to: Country Manager
Duty Station: Kampala, Uganda
Uchumi Supermarkets is a leading retail chain with a presence in East Africa and continues to experience tremendous business growth. In line with the growing business needs in Uganda, we are seeking highly competent professionals who possess a passion for excellence, strong work ethic, are results oriented and are committed to continual improvement to fill the following position: The position will be based in Kampala with frequent travel within the region.
Key Duties & Responsibilities:
The successful candidate will be responsible for the following amongst others:
· Manage and maintain the Company’s IT infrastructure
· Provide first hand user support
· Liaise with external IT consultants in provision of second level IT support
· Create and maintain the Company’s knowledge repository and database to guarantee effective methods of storing and managing information corporate knowledge assets
· Develop and implement policies and procedures of electronic data processing
· Install work stations and set up hardware
· Maintain current and accurate inventory of hardware, software and resources
· Assist in the Customer Relationship Management function
· Monitor compliance with the Company’s Policies and Procedures covering network access, internet, email usage, IT tools of trade etc.
Qualifications, Skills & Experience:
· University degree in Information Technology, Computer Science
· Certification in MS Windows Administration and SQL Database
· Possess good understanding of the Lawson ERP system and Storeline POS system
· Excellent communication and analytical skills.
· Good decision making skills
· Proven leadership capability
· Customer service skills.
· At least 5 years relevant working experience in a commercial environment with at least 2 years in a supervisory role.
How to Apply:
If you meet the above criteria and have a passion to serve in a retail environment send your application letter, detailed CV and testimonials, including 3 referees and daytime telephone contact to:
The Human Resources Manager
Uchumi Supermarkets (U) Ltd;
Garden City Mall,
P.O. Box 33230, Kampala.
All email correspondence must have the Position Title and Job Code on the subject line.
Applications should reach us not later than 5.00pm, Wednesday, 20th March, 2013.
NB: Only shortlisted candidates will be contacted.