IT Jobs – Change Manager at WiPro

  Information Technology (IT) and Data Jobs in Uganda, Uncategorized
Job Title: Change Manager
Our client Wipro is an IT Company and is seeking to recruit result driven and motivated individuals for the Vacancy above;
Job Summary: Change Manager is the owner of Change Management process.
Key Duties and Responsibilities:
  • Ensures teams follow the organization’s established policies and procedures.
  • Receives Requests for Change (RFCs) and ensures that they are properly recorded in the Change log.
  • Reviews, updates, and validates Requests for Change (RFCs).
  • Conducts (initial) assessments on all RFC’s.
  • Assigns a Service Coordinator to each RFC that is logged if required.
  • Identifies the relevant members to be part of CAB meeting and chairs the Change Advisory Board (CAB) meetings.
  • Prepares Change Advisory Board (CAB) meeting agendas and provides all necessary review information to the Change Advisory Board (CAB) members prior to board meetings.
  • Assigns teams to conduct Requests for Change (RFC) impact analyses and risk assessments.
  • Escalates Requests for Change (RFCs) that the Change Advisory Board (CAB) cannot decide on to the IT executive committee.
  • Analyses, prioritizes, classifies, and schedules Requests for Change (RFCs).
  • Provides Change notification to Change initiator and other affected parties.
  • Monitors the successful completion of all Requests for Change (RFCs) to ensure that the processes used follow the Change schedule.
  • Reviews and evaluates the change process.
  • Prepares for and facilitates the Post Implementation/Termination Review.
  • Attend all relevant CAB meetings, consider all Changes on the agenda and give an opinion on which changes should be authorized.
  • Assesses and approves changes to the production environment.
  • Reviews the status of a change throughout the change process as appropriate.
  • Assesses progress with respect to the approved schedule.
  • Determines how to correct any identified problems.
  • Communicates findings to appropriate managers and stakeholders, including the IT executive committee that they represent.
  • Provide advice to change Management on aspects of proposed emergency changes.
  • Attend all relevant ECAB meetings.
  • Assesses and approves emergency changes to the production environment.
  • Oversees an Emergency Change throughout the Change process.
  • Be available for consultation should an Emergency Change be required.
  • Asses change KPI reports for corrective and preventive actions.
  • Adhere to customer service management process.
  • Review change KPI Reports and provide corrective/preventive actions.
  • Provides impact for changes request logged on solutions.
  • Asses RFC logged for infra related changes.
  • Approve/Reject RFC logged for infra related changes.
  • Provides business impact for changes request logged.
How to Apply:
Please follow the instructions as stated below as failure to do so could lead to disqualification.
1. Send an Application letter and CV/Resume.
2. Merge these two documents into one document in either word or pdf format.
3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.
4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to wiprojobs@nftconsult.com
5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly
Deadline: 24th December, 2012
For More Ugandan Jobs, Please Visit http://ugandanjobline.blogspot.com   or find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs