Job Title: Office Assistant & Customer Service Representative (No Experience…
Banking Jobs – Chief Manager Business Growth at Centenary
Job Title: Chief Manager Business Growth
Reports to: General Manager Business Development & Marketing
Centenary Bank, the leading Commercial Microfinance Bank in Uganda seeks to recruit suitably qualified, experienced and competent persons in the following fields;
Job Summary: Market the Bank’s products and manage customer relationships through pro-active and consultative approaches with the aim of acquiring profitable new business through the creation, development and maintenance of high quality customer advisory relationships, as per the bank’s strategic plan, and customer service standards.
Key Duties & Responsibilities:
· Set targets and generate new business to achieve defined sales targets in liabilities and assets to grow market share in line with the banks strategic direction.
· Recommend changes required to meet target customers’ expectations whilst fully in compliance with Bank policies.
· Analyze and monitor market potential and trends, determine the value of existing and potential customers and provide integrated product solutions to particular customer needs and segments in line with the bank’s policies
· Design and implement techniques and processes aimed at capturing risks and likely returns to guide products development in the bank, as per the risk management guidelines and product development guidelines.
· Develop and maintain a robust and a loyal customer base through customer loyalty programmes and maintaining high standards of service as per bank policies
· Sell bank’s products in all sectors of the Ugandan market in line with the defined bank segments, set targets and bank’s strategic objectives
· Generate sales productivity reports to monitor, manage and improve sales performance for each segment portfolio as per set targets.
· In liaison with the Branch staff, develop guidelines to ensure continuing compliance with KYC and adherence to compliance risk Management policies.
· Develop and implement business strategies and value propositions per segment, activity plans, portfolio monitoring and growth.
· Develop strategic alliances with key business partners to Micro-finance, Agriculture, SME and Corporate industry for business sustain- ability.
· Responsible for growth of non-funded income in trade finance and Forex business.
Qualifications, Skills & Experience:
· A Bachelors degree Honors Degree in Business Administration, Economics, Commerce, and other related disciplines.
· At least 6 years experience in business development, marketing and sales 3 of which at a managerial level in a large financial institution.
· Working Experience in SME or Corporate banking will be of added advantage
· Post graduate qualification’s in marketing/ banking /Financial management added advantage
· Excellent knowledge and understanding of banking products’ features.
· Knowledge of best banking practices. Ability to interpret customer requests and provide integrated product solutions to particular customer needs
· Pro- active selling and obtaining customer commitment to multiple financial solutions, communication, negotiation and interpersonal skills
· An understanding of investment options in the economy.
· Business risk assessment experience Result oriented, a team player and self starter with ability to work under minimum supervision.
· High level of integrity
How to apply:
Interested staff who fully meet the above specifications are invited to apply by:
Downloading an application for employment form from www.centenarybank.co.ug
Fill “the form and enclose an updated Curriculum Vitae (CV), plus any other copies of academic credentials that may not be on file
Submit the application not later than 18th December, 2012 to:
General Manager Human Resources Centenary Bank. Mapeera House: Plot 44-46 Kampala Road and Plot 2 Burton Street P. O. Box 1892 – Kampala
For More Ugandan Jobs, Please Visit http://ugandanjobline.blogspot.com or find us on our facebook page https://www.facebook.com/UgandanJobline